Sr. Manager, Clinical Operations (Ft. Myers, FL)

The Sr. Manager, Clinical Operations is responsible for overseeing the team responsible for coordinating and delivering care to patients as part of payer programs authorized by their health insurance provider. The scope of this job includes providing operational and management oversight a team of clinicians and other members of the clinical team but does not include providing clinical oversight to staff.

*** This role will be working onsite in facilities throughout the Florida region. ***

We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

• Lead and oversee clinical operation support staff by fostering collaboration, efficiency, and alignment with organizational goals.
• Anticipate and address operational challenges by analyzing trends, escalating critical issues, and partnering with senior leadership to implement sustainable solutions.
• Develop strategic work plans, delegate responsibilities, and optimize workflows to enhance team productivity and service delivery quality.
• Provide mentorship and advanced training to staff by cultivating a high-performing team committed to delivering exceptional clinical and operational outcomes.
• Drive talent management initiatives by leading recruitment, onboarding, and performance management processes in compliance with organizational policies and regulations.
• Leverage data and key performance indicators to inform decision-making, monitor quality improvement efforts, and elevate patient and partner satisfaction.
• Perform other job duties as assigned.

Required Qualifications:

• Bachelor's degree from an accredited school of nursing and/or Allied Health program or equivalent relevant experience AND currently licensed in the state of employment
• At least 6-8 years' experience in field and/or direct patient care
• At least 2-4 years of relevant management work experience
• Valid driver's license
• Experience working with and/or good knowledge of federal, state, and local laws and regulatory guidelines governing home health and hospice operations.
• Experience in acute/ACO/post-acute care facility care coordination, discharge planning, social services, disease management, population health, home health, and/or post-acute care facilities

Job Expectations:

• Willing to travel up to 70% based on business needs
• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year