Business Process Quality Analyst
Direct Hire
Irving, TX (Hybrid)
RESPONSIBILITIES:
Assists with the formulation of Quality Assurance (QA) strategies, processes, and deliverables for ERP Business Applications
Performs the complete testing cycle: develops test plans, test cases, expected results, and acceptance criteria for ERP Business Applications.
Executes test scripts, tracks results, identifies and resolves issues for ERP Business Applications.
Participates in design reviews with product management to understand the new enhancements to ERP systems.
Reviews design documents for clarity and advises product management regarding improvements to design documentation for testability
Analyzes test results and reports findings to product management and development
Escalates issues to management as appropriate
Assists with the documentation of quality assurance processes and testing methods in the form of process guides and testing manuals, or in other forms as needed
Assists with troubleshooting issues in the production environment
Displays strong professional skills including ability to quickly establish personal credibility with all levels of customer personnel, learns quickly, adapts to a variety of customer situations, and manages customer expectations
Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Ensure the Agile team adheres to Scrum principles and follows agreed-upon workflows.
Track sprint progress and manage burndown charts to ensure timely delivery of features and enhancements.
Create and/or maintain customer support documentation, help files, and user guides.
Define data mapping, workflows, and integration points between internal and external systems.
REQUIREMENTS:
Bachelor Degree
1-3 years' experience in a quality assurance/testing role
Knowledgeable in quality assurance techniques and practices
Ability to develop and document new test cases including expected results
Ability to execute existing tests and to analyze the results
Ability to accurately plan and estimate testing efforts
Experience testing web-based applications
Experience testing mobile applications
Strong organization and time management skills
Excellent communication skills (verbal and written) required
Ability to work independently while adding value to team projects and assisting in the achievement of department goals
Excellent decision-making skills and issue resolution skills
Knowledge of Microsoft platform and development tools preferred
Knowledge of SQL and tools (e.g., Enterprise Manager, Query Analyzer)
Experience with utilizing automated testing tools preferred
Estimated Min Rate: $75000.00
Estimated Max Rate: $80000.00
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
YOH Services LLC
Apr 22, 2025