Director, Academic Success Center

North Carolina State University

$85,000 - $91,000 (commensurate with experience)

United States, North Carolina, Raleigh

Apr 23, 2025

Posting Information

Posting Number	PG194075EP
Internal Recruitment	No
Working Title	Director, Academic Success Center
Anticipated Hiring Range	$85,000 - $91,000 (commensurate with experience)
Work Schedule	Monday - Friday, 8:00 am - 5:00 pm; some evenings and weekends
Job Location	Raleigh, NC
Department	Academic Success Center
About the Department	The Division of Academic and Student Affairs ( DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College. NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here ( You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student. The Academic Success Center facilitates degree completion by providing a comprehensive variety of free programs and resources that promote academic skill development and independent learning within the university environment
Essential Job Duties	The Director leads the development and implementation of the Academic Success Center located in Hill Library. This position is housed within the Division of Academic and Student Affairs ( DASA). The Director is a full-time, 12-month, non-tenure track staff ( EPS) position. Specific duties include: Administration (40%) Oversee the ASC's budget, including managing multiple projects from various funding sources Pursue and maintain appropriate national certifications for ASC programs Pursue development opportunities Evaluate the effectiveness of the unit through an assessment plan Leverage technology with the Navigate platform to offer student appointment scheduling, attendance tracking, staff reporting, and unit assessment Supervision (30%) Supervise permanent and student staff to offer tutor training, 1:1 and group tutoring by appointment, drop-in tutoring, supplemental instruction, writing consultations, and academic peer mentoring Programming (20%) Facilitate workshops, classroom visits, and social media avenues to promote services to campus partners, parents, and students Lead partnerships with Hill Library events, including student scavenger hunts, constituent tours, and Welcome Week and Exam Wellness Week student programming Collaborate with campus partners offering drop in services in the ASC space (currently Career Counseling, Pre-Health/Pre-Law Advising, and Change of Major Advising). Teaching (10%) Oversee the curriculum and instruction for a one-credit tutor-training course
Other Responsibilities	Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Education and Experience	Masters Degree in higher education, student development, instructional administration, education, business, counseling or related field Five years of job-related experience
Other Required Qualifications	Familiar with recent research and scholarship on tutoring and supplemental instruction
Preferred Qualifications	Doctorate in a relevant field Training as a tutor and/or supplemental instruction supervisor Demonstrated knowledge and application of assessment methods and online tutoring methods
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	04/23/2025
Anticipated Close Date	05/09/2025
Special Instructions to Applicants	Please include as attachments a resume/CV and cover letter.

Position Details

Position Number	00001641
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Department ID	240403 - Academic Success Center
AA/EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.