Community Health Worker

Who We Are

At Emcara Health, we are at the forefront of transforming in-home healthcare, delivering comprehensive home-based primary care solutions, as well as prospective and retrospective risk adjustment programs. Our national value-based medical group is dedicated to providing exceptional care for patients and members while offering unparalleled value to our clients.

We pride ourselves on fostering a growth-oriented, compassionate, and collaborative work environment. We deeply value the contributions of our talented teams, supporting their innovative ideas and long-term personal and professional growth. As a leading provider of in-home assessments and longitudinal care for Medicare and Medicaid patients, Emcara Health is on a mission to revolutionize the in-home care experience and become a premier employer in the healthcare industry. Our commitment to quality patient care, employee well-being, and continuous innovation drives everything we do.

Why join our team at Emcara?

At Emcara Health, we are a team of dedicated professionals committed to improving the lives of our patients through innovative, home-based care. We operate in a fast-paced, ever-changing environment where no two days are alike. If you're passionate about meaningful work and delivering impactful results, we encourage you to apply!

We are looking for top-tier talent to join our workforce, offering competitive compensation and a comprehensive benefits package, which includes:

• Hourly compensation between $21.00to $23.00, PLUS an annual performance-based, discretionary incentive.
• Health Insurance with multiple plan options with company-sponsored HSA contributions for eligible plans.
• Dental and Vision Insurance: Affordable employee premiums starting at low rates.
• Flexible Spending Plans for Health Care and Dependent Care Accounts.
• Long-Term Disability and Basic Life/Accidental Death & Dismemberment Insurance at no cost to you.
• 401(k) Retirement Savings Plan with competitive employer match.
• Generous Paid Time Off (PTO) and paid sick leave options.

In addition to these great benefits, we offer an environment that values your growth-personally and professionally. Your unique experience is welcomed and valued here at Emcara Health.

What You Will Do - Essential Functions

The Community Health Worker (CHW) will work closely with patients in home-based medical practices to address both clinical and social health needs. Reporting to the Community Health Manager, the CHW builds trust with patients and their families, helping them navigate challenges such as transportation, food, and financial issues that impact their health. They will conduct in-person, telehealth, and telephonic visits, assess social support needs, and collaborate with care team members to support patient action plans and interventions. The role is field based with some administrative duties, requiring strong communication and community engagement skills.

• Patient Engagement & Relationship Building: Engage patients in various community settings (home, facility, clinic) to build trusting relationships and assess social and behavioral health needs through tools like PHQ-9 and GAD-7 questionnaires.
• Social Support & Referrals: Assist patients in addressing social needs (transportation, housing, food, financial assistance) and respond to referrals related to barriers to care, behavioral health issues, or changes in care needs.
• Health Education & Chronic Disease Management: Provide culturally relevant health education and support patients in managing chronic conditions such as depression, anxiety, heart failure, diabetes, and COPD, with a focus on lifestyle modifications.
• Collaboration & Documentation: Collaborate with the care team in case conferences and document follow-up actions in the electronic health record while maintaining an up-to-date community resource directory.

Who You Are

• Required Qualifications
  
  
  
  • Longtime resident of their local community with great knowledge of local community resources
  • Preferred 2 years or more of experience in health or social services
  • High school or GED required
  • Excellent oral and written communication skills & ability to carry out written and oral instructions
  • Strong advocacy skills, including the ability to advocate for the patient
  • Strong interpersonal and relationship building skills
  • A knowledge of motivational interviewing preferred
  • Ability to work independently as well as with a team with a strong desire to build collaborative relationships with all members of the field and regional teams
  • Excellent time management and organizational skills are required
  • Working knowledge of computers with an ability to navigate and use an electronic health record for effective and efficient documentation
  • Ability to work weekends and evenings if required
  • Bi-Lingual based on prevalence of local language
  • Driver's license requirements: licensed for a minimum of 3 years without restrictions; no DUI or other felony driving conviction in the past 7 years.
  • Travel required up to 60%
  • Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
  
  
  
  
• Someone who embodies our values by:
  
  
  
  • Serving everyone with compassion and leading with empathy.
  • Stepping up and creating value by taking charge and acting when there is an opportunity.
  • Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
  • Nurturing growth and belonging by respecting and celebrating everyone for who they are.
  
  
  
  
• Competencies
  
  
  
  • Commitment to Vulnerable Populations
  • Passion and Perseverance (Grit)
  • Team-Oriented with Social Determinants Focus
  • Adaptability in a Changing Health Care System
  • Creative Problem-Solving Skills
  • Strong Time Management and Organizational Abilities
  
  
  
  
• Working Conditions:
  
  
  
  • Ability to complete physical requirements of the job as necessary for in home visits including navigating stairs and a variety of dwelling conditions and sit and stand.
  
  
  
  

We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role.

This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.