Software Engineering SMTS, AI UX Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Hyperforce Developer Experience is a team dedicated to enhancing developer productivity and experience by using generative AI. We're focused on revolutionizing software development by delivering best-in-class products and ensuring high customer trust at cloud scale. By providing innovative AI-powered tools, UI user experiences and solutions, we aim to exceed customer expectations and establish a strong reputation for excellence. We build highly Scalable, Secure, Reliable, Easy-to-use, and Intelligent services that are the foundation for all developers at Salesforce to innovate with high quality and great agility.

We are looking for versatile Full Stack Software Engineers with a strong AI attitude and UI focus to join our team and build a powerful AI platform and UX frameworks to enhance developer productivity, accelerating every stage of SDLC. The ideal candidate will have a strong foundation in full stack software engineering, machine learning and deep learning. You'll work on progressive AI models, Cloud technologies optimize infrastructure for scalability, and collaborate with multi-functional teams to deliver innovative solutions. Join us in shaping the future of software development and making a significant impact on developer productivity. The key objectives of this team are,

• Accelerate Development: Reduce development time and effort by providing AI tools on a unified Developer Portal.

• Improved visibility into SDLC: Provide visibility across SDLC with quick actionability through AI generated insights.

• Foster Innovation: Empower developers to explore new ideas and experiment with innovative technologies.

• Streamline Workflows: Automate repetitive tasks and streamline the SDLC process.

• Enhance Data-Driven Insights: Gather, refine, and analyze usage data to optimize AI/ UX workflows and measure their impact.

• Create User-Friendly Interfaces: Design intuitive and user-friendly interfaces for AI-powered SDLC tools.

• Build a Unified Developer Portal: Deliver a single, unified Developer Portal for internal Salesforce developers with AI tools accelerating every stage of development.

• Scalable Infrastructure: Build a robust infrastructure to handle massive workloads and support a growing user base.

• Powerful AI: Continuously innovate and explore advanced AI techniques to improve the quality and relevance of insights for Developers.

Responsibilities:

• Craft intuitive and user-friendly interfaces for AI-powered tools, ensuring a seamless user experience.

• Design and develop UI components, layouts, and templates for various AI-powered features.

• Implement responsive design principles to ensure compatibility across different devices and screen sizes.

• Seamlessly integrate AI tools into existing development workflows, ensuring a cohesive user experience.

• Collaborate with AI/ML engineers to understand AI model outputs and design UI components to effectively communicate results

• Implement UI components that provide real-time feedback and suggestions to developers based on AI model outputs.

• Build UI for all developer touchpoints, including Developer Portals, IDEs, and command-line interfaces.

• Ensure UI consistency across different touchpoints, providing a unified user experience.

• Conduct UX research to understand developer needs and preferences, informing UI design decisions.

• Develop and implement A/B testing and experimentation plans to validate UI design hypotheses.

• Collaborate with product managers and designers to iterate on UI designs based on user feedback and testing results.

• Eat, sleep, and breathe techniques in improving developer productivity. You have a knack for suggesting ideas to understand the developer's needs and provide creative solutions to improve the developer's productivity using AI tools

• Participate in the team's on-call rotation to address complex problems in real time and keep services operational and highly available

• Create and enforce processes that ensure quality of work, and drive engineering excellence

• Exhibit a customer-first mentality while making decisions, and be responsible and accountable for the output of the team

Core Qualifications:

• Bachelor's or Master's degree in Computer Science, Human-Computer Interaction, or a related field.

• 5+ years of experience in Full Stack development, UI engineering, with a focus on building intuitive and user-friendly interfaces for complex applications.

• Proficiency in programming languages such as JavaScript, HTML, and CSS.

• Experience with front-end frameworks and libraries, including React, Angular, or Vue.js.

• Knowledge of UI design principles, human-computer interaction, and user experience design.

• Familiarity with UX research methods, including user testing, A/B testing, and usability studies.

• Experience with version control systems, such as Git, and agile development methodologies.

• Strong analytical skills with expertise in statistical modeling and machine learning techniques (e.g., regression analysis, classification, clustering).

• Excellent communication skills, both written and verbal, to effectively collaborate with multi-functional teams (engineering, product management)

• Ability to work in a fast-paced environment, with a focus on delivering high-quality results under tight deadlines.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.