Johnson Controls is hiring in our Capital Heights, MD, branch location! The Equipment Systems Application Engineer supports the construction sales team by assisting with pre and post sales activities on building systems and equipment project opportunities. Your primary responsibility is execution of our equipment business and you will have the opportunity to offer a wide variety of pre and post sales activities.
Pre-sales activities include, but are not limited to; system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing. Post sales activities include equipment project execution that is profitable, accurate, on-time, within the scope of the contract and in alignment with customer expectations.
If you enjoy working with sales team to maintain an effective balance between customer satisfaction and project financial results when performing pre-sale and/or post sale duties, as well as assigned contractors, then keep reading. This could be your next opportunity!
Provides technical support, selections and limited estimating support to Account Execs during project design or proposal phase
Assists as needed in developing the customer reason for the conceptual solution
Supports detailed estimating of projects for Account Execs to finalize and present to clients
Validates assumptions made during proposal and development phase
Builds a detailed cost estimate and scope of work for assigned projects in conjunction with Sales
Assists in preparing proposals and other customer communication documents
Prepares customer proposals and quote letters for assigned projects. Includes project takeoffs, specification review, special quote generation and RFQ and RFI issuance
Supports Account Execs' efforts to become basis of design through timely selections, specifications, sequences, drawings and review of documents
Manages project Profit and Loss (P&L) and customer satisfaction for all projects assigned
Accomplishes this using the Johnson Controls equipment order execution process, including execution of the equipment orders, startup and final payment
Works closely with branch administration to manage backlog execution, schedule and forecast execution of equipment projects up to two years in advance
Interprets engineering drawings and specifications in order to develop and provide engineered equipment submittals in compliance with, contract drawing, site coordination, and site installation requirements
Follows standardized submittal generation guidelines for preparation and processing of equipment engineering submittals, including but not limited to; final coil selection, coil hand coordination, fan selection, chiller performance verification, chiller configuration and option selection so as to match schedule, drawing and specification requirements
Verifies that Johnson Controls has an "approved" equipment submittal and positive configuration acceptance by the installing contractor prior to releasing equipment for fabrication
Evaluates the contractual scope of supply and the impact of client-issued bulletins, field directives and/or scheduling changes
Coordinates project schedule with the customer to ensure timely release of equipment
Works to increase appropriate additional change orders
Performs associated cost estimates, prepares proposals and works with sales in negotiating final settlement price and customer acceptance resulting from scope of supply changes / change orders
Coordinates the factory equipment order process to ensure technical and commercial compliance with contract documents and site coordination requirements.
Generates technical content of Purchase Orders for field purchased materials and equipment
Selects, orders, and tracks the delivery of materials and equipment for assigned projects
Coordinates shipping processes to meet factory and project schedule requirements and reviews the equipment order status reports as needed, identifying any critical delivery requirements
Coordinates equipment delivery requirements with the Customer
Effectively communicates project progress, issues and financial status to management
Reviews vendor invoices for technical and commercial compliance prior to approving payment
Coordinates post shipment services that include but are not limited to, start-up initiation and solutions to delivery, shipping or scope omission problems
As required, visits customer sites to ensure delivery and receipt of critical equipment is in compliance with the expectations of Johnson Controls, the customer and the owner
Ensures project documentation is compliant with contract requirements, Johnson Controls standards and the formal Johnson Controls equipment order execution process
Periodically answers engineered equipment and controls application questions from potential customers and other sales channels
Develops and maintains viable long-term relationships with customers, consultants, prime contractors and subcontractors
Coordinates customer-training requirements with local Johnson Controls service
Works with Customer Operations Associate to address any billing and collections issues, and to assure Johnson Controls receives payment in full