Manager Of Operations

TEKsystems
$70,428.00 - $131,310.00 / yr
United States, Maryland, Lexington Park
May 07, 2025
TekSystems is currently hiring for a Medical Practice Manager in the Lexington Park, MD area! MUST HAVE: Bachelor's degree. 5-7 years' management experience in a health care setting. Basic Life Support (BLS). Description Primary Duties: Adheres to regulatory guidelines/ company policies and procedures in patient care, administration, human resources, and billing. This includes strict oversight and audit related to compliance in laboratory, radiology, dispensing, pharmaceuticals, and medications. Oversees regulations associated with the Department of Health, and all other state and federal regulatory agencies. Assists the Director of Operations and Vice President (VP) of Operations in developing a community relations plan for facilities within MedStar Urgent Care. Performs public relations function in the community and in MedStar Facilities, identifies and pursues new areas of business opportunity, facilitates collaborative internal partnerships to ensure maximum internal referrals. Monitors the referral processes and identifies opportunities for improvement. Participates in multidisciplinary quality and service improvement teams as appropriate. Plans and coordinates for providing primary and specialty services with administrators at MedStar partner entities. Supports Director of Operations, Assistant VP (AVP), and VP in establishing annual goals for the facility. Integrates processes and systems with multiple, internal, and external administrators. Monitors and presents progress monthly. Works with Administrators of MedStar partner entities to maintain optimum patient service. Prepares and presents reports and statistical analysis as needed. Works with Director of Operations, AVP, VP, and Facility Medical Director to ensure adherence to budget. Targets needs of the facility include medical supplies and human resource needs. Assures the completion of all activities associated with payroll management. Determines cost-effective staffing, equipment, and supply alternatives. Attains targeted metrics in associate satisfaction, financial outcomes, quality, customer satisfaction and growth. Establishes and communicates the site staffing schedule with adequate advance notice for employees. Consistently modifies staffing levels to assure that the site is patient, responsive but fiscally responsible. Adjusts staffing in accordance with fluctuating volume. Monitors and addresses facility, patient, physician, and employee needs. Fosters an outstanding work relationship with on-site leaders from various service lines. Facilitates monthly leadership meetings, periodic staff meetings and bi-annual Town Halls. Rounds to all sites on a consistent basis. Selects, trains, orients, and assigns facility staff. Assists with the development/ evaluation of performance. Initiates or makes recommendations for personnel actions. Assists in identifying methods to improve the efficiency of the department. Ensures patients and guests have a superior experience. Serves as a liaison between patients and staff. Resolve problems, conflicts, concerns, and complaints to attain maximum patient satisfaction. Supports the use of technology in clinical settings to improve patient care, safety, efficiency, and communication. Responsible for competence related to all required Information Systems needed for efficient daily operations. Additional Skills & Qualifications Bachelor's degree. 5-7 years' management experience in a health care setting. Basic Life Support (BLS). Pay and Benefits The pay range for this position is $70428.00 - $131310.00/yr. https://www.teksystems.com/en/careers Workplace Type This is a fully onsite position in Lexington Park,MD. Application Deadline This position is anticipated to close on May 20, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.