Posting Details
Position Information
| Job Category |
Support Staff |
| Position Title |
Administrative Department Coordinator, Student Health Services |
| Full Time/Part Time |
Part Time |
| Division |
Dean of the College |
| Department |
Student Health Services |
| Hiring Wage/Salary Range |
$19.00-$21.00 / hour |
| Professional Experience/ Qualifications |
- Minimum of four years of medical administrative assistant experience is required.
- Demonstrated ability to work in a team oriented, fast-paced work environment with a proven track record of meeting deadlines, anticipating the needs of the team, and delivering outcomes.
- Proficient with current medical office technologies.
- Comfortable with medical terminology and discussing personal/sensitive health matters.
- Ability to work with confidential information and maintain strict confidentiality.
- Good communication and teamwork skills.
- Exceptional customer service skills.
- Has a growth mindset.
- Ability to maintain a high level of enthusiasm and energy, while portraying a positive image
- Must be able to take direction from several people and have proven ability to prioritize tasks with conflicting deadlines, handle frequent interruptions, work in an open office environment
- Demonstrated excellent problem solving; analytical and critical thinking skills.
- Ability to work independently with minimal supervision.
|
| Preferred Qualifications |
- Familiarity with Colgate University and university administrative systems.
- Previous medical office experience and/or basic medical knowledge is a plus.
- Experience fostering a welcoming and inclusive environment, sensitive to students with physical and mental health challenges.
- Ability to demonstrate a strong commitment to inclusion and the desire and ability to successfully work with a broad spectrum of individual identities including personal, social, and otherwise.
|
| Education |
An Associates degree or equivalent combination of education and experience in records management, accounting, and office operations in a medical setting. |
| Certifications |
|
| Offer Determination |
When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. |
| Physical Requirements |
Moderate physical activity. Requires handling of average-weight objects up to 25 pounds. Environment involves possible exposure to illnesses and situations that require following extensive safety precautions and may include the use of protective equipment. |
| Other Information |
|
| Benefits |
Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our
Benefits page. |
| Department Statement |
Colgate Student Health Services provides high quality, confidential, and equitable healthcare and education to empower all students. Student Health Services offers routine medical care, gender appropriate health services, and mental health services, while also promoting wellness through health education. The Student Health Services is part of an integrated Health and Wellness team, partnering with the university's Counseling Center, Haven Sexual Assault Resource Center, and Shaw Wellness Institute to provide a holistic approach to health and wellness.
This is a 10-month position that carries 12 months of benefits. |
| Accountabilities |
The Administrative Department Coordinator, Student Health Services is accountable for:
- Answering incoming three-line phone calls and messages; responding to messages via email and the medical portal and sending triages to the clinical staff.
- Scheduling student appointments in the electronic health record (EHR) system, and guiding students through check in and check out per policies and procedures.
- Provides cross-functional support for inbound/outbound document processing and maintaining electronic health records according to Student Health Services' confidentiality policy and best practices.
- Serving as an initial point of contact for students, parents, and visitors, ensuring a warm, welcoming, and inclusive environment.
- Supporting efficient and accurate maintenance of office supplies, facilities, and equipment.
- Upholding confidentiality of all health and wellness support services in the university's Student Health Services, and other locations, including the department's EHR and other practice management systems.
- Provides cross-functional support with medical referrals, requests for insurance authorization, prescription authorizations and other office duties as assigned.
- Actively participate in integrated Health and Wellness meetings, committees, and student-focused activities.
- Providing assistance and logistical support for department, Health and Wellness programming, and off site medical clinics.
- Rotating weekend coverage (Saturday 9am-1pm).
- Attending department, division and university meetings and participate on other committees as requested.
- Performing other job related duties and responsibilities as needed to support the needs of the department.
This position has been designated as a Campus Security Authority (
CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department. |
Posting Detail Information
| Requisition Number |
2025S042Posting |
| Temporary |
No |
| Work Schedule |
Weekdays, Occasional Weekends |
| Job Open Date |
05/07/2025 |
| Job Close Date |
|
| Open Until Filled |
No |
| Special Instructions Summary |
|
| EEO Statement |
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws. |
| Clery Act |
CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at:
https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at
cusafety@colgate.edu. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
Are you currently a Colgate employee?
- *
Have you ever been a Colgate employee?
Do you have a spouse/domestic partner who currently is, or will be, employed at Colgate University?
- *
Are you at least 18 years of age?
- *
Please let us know how you heard about this position.
- Albany Times Union
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- Centralnewyorkhelpwanted.com
- Chronicle of Higher Education
- Chronicle of Philanthropy
- Colgate Employee
- Colgate Website
- CoSIDA
- Diverse Issues of Higher Education
- HERC (Upstate New York HERC)
- HigherEdJobs.com
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- WomenLeadersinCollegeSports.com
- Other
If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
|
Colgate University
paid time off
May 07, 2025