Lead Steward

A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment.

The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.

Omni Viking Lakes Hotel is seeking a Lead Steward. This team member will supervise the day-to-day operation of the stewarding department for a given shift, ensuring control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks.

Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Salary for this position starts at (based on experience): $21.00/hour. Full Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Viking Lakes reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Determines work procedures, prepares work schedules, and expedites workflow
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
• Studies and standardizes procedures to improve efficiency of subordinates
• Resolves associate issues
• Be able to read banquet menus and perform set up procedures
• Responsible for all personnel under his/her supervisor
• Responsible for the proper cleaning, rack and distribution of all china, silver and glassware.
• Maintains required standards of sanitation and cleanliness.
• Reviews and reinforces operating procedures with his/her shift.
• Minimize breakage of circulating equipment.
• Follow/enforce company policies and procedures.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.
• Following safety guidelines and proper usage of all cleaning chemicals before, during and after usage which includes proper storage of all chemicals when not in use.
• Report at all times when kitchen equipment not in working order to a supervisor/manager assigned.
• Assist kitchen staff when needed.
• Complete cleanliness of all food and beverage areas at all times.
• Assist Stewarding Supervisor in organizing and maintaining all inventories of china, glass & silver.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

• 1 year minimum work related experience is required.
• Ability to communicate written and orally in English on an intermediate level.
• Maintain cleanliness of work area at all times.
• Demonstrate ability to lead by example.
• Experience training and developing employees with limited education/experience.
• Strong customer service orientation and skills.
• Excellent safety and sanitation skills.
• Create courteous, friendly, professional work environment.
• Must be able to work various shifts, holidays and weekends.

Physical Requirements:

• Physical strength and stamina are essential to this position due to the high activity level.
• Ability to stand for long periods of time, walk,
• Ability to push, pull, stoop, bend and lift items of moderate to heavy weight.
• Good eye/hand coordination needed to use all stewarding equipment.
• Sufficient manual dexterity needed in hands to operate machinery and equipment as needed.

Working Environment:

• Interior of hotel, in all Food and Beverage areas, with exposure to humidity and extreme temperatures.
• Exposure to Food and Beverage hazardous cleaning chemicals.

Tools & Equipment:

• Utility cart, glass racks dollies, gloves, aprons, glass racks, flatware racks, bus tub, mop bucket, mop, broom, dust pan, inventory scale.
• Ware washer machine and chemicals.
• China, flatware and glassware

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.