New

Security Command Center Operator

TEKsystems
$27.54 / hr
life insurance, paid holidays, sick time, 401(k), retirement plan, remote work
United States, Washington, Redmond
May 10, 2025
Job Title: Security Command Center Operator Job Description As a Security Command Center Operator, you will play a critical role in ensuring the safety and security of our facilities. You will be responsible for monitoring all physical and electronic security systems and coordinating responses to various security incidents. Responsibilities * Monitor Physical Security Information Management (PSIM) system for alerts, alarms, and other events. * Respond to alarm events and security situations according to Standard Operating Procedures or policies. * Coordinate Law Enforcement response to criminal and security incidents. * Communicate notifications to various internal and external groups. * Operate CCTV cameras to determine the cause of events and coordinate responses. * Perform access management tasks in assigned systems, including creating badges, assigning access, and removing access based on policies. * Serve as the central point of contact for the Corporate Security team, handling phone calls, text messages, and emails. * Fill out logs, reports, and other documentation to report activities of the Security Command Center. * Identify and report any broken, damaged, or non-operational security equipment for repair. * Conduct visitor check-ins at designated locations. * Work with internal and external customers to address questions, concerns, and other reports. * Attend trainings, staff meetings, and other assigned meetings as required. * Complete required self-guided training to maintain company and professional knowledge. * Perform additional duties as assigned. Essential Skills * 1+ years of customer service experience, preferably combined with security experience. * Strong computer proficiency and typing skills. * Good availability and willingness to work flexible shifts. Additional Skills & Qualifications * High level of self-sufficiency post-training. * Resolution specialists or those capable of giving instructions and advice within parameters without additional assistance or supervision. * Strong candidates will not have multiple jobs in the same year without good explanation. Why Work Here? This long-term contract position offers the opportunity for growth and potential transition to full-time roles. Employees benefit from 6 paid holidays with premium pay for hours worked on holidays, and 2 weeks of PTO that accrues from the time of hire. The team-oriented environment provides snacks and free parking, promoting a supportive and engaging workplace. Work Environment The Security Command Center operates 24/7, with flexible shifts available including graveyard, weekends, and swing shifts. The position is 100% onsite with no remote work options. The dress code is business casual, requiring clean, logo-free clothing and close-toed footwear. Training consists of two weeks: the first week is classroom-based, and the second week involves On-The-Job training, likely during graveyard hours. Job Type & Location This is a Contract position based out of Bellevue, WA. Pay and Benefits The pay range for this position is $27.54 - $27.54/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Redmond,WA. Application Deadline This position is anticipated to close on May 19, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.