Starbucks we proudly serve manager

Managed by Crescent Hotels and Resorts and part of the Marriott family, our associates are offered industry-leading competitive wages, a full range of benefits as well as access to associate rate discounts at Marriott properties across the globe.

Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Excellent compensation package- $50,000-$60,000 annually
• Operational incentive plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America

JOB SUMMARY

The We Proudly Serve Starbucks Manager oversees the daily operations of a licensed Starbucks outlet within the hotel. This position ensures all Starbucks brand standards are upheld while delivering exceptional guest service. The manager is responsible for staffing, training, quality control, financial performance, and collaborating with hotel leadership to support guest satisfaction and profitability.

What will you be doing each day?

• Lead daily operations of the Starbucks outlet within the hotel.
• Hire, train, schedule, and supervise baristas and shift leads.
• Uphold Starbucks brand standards and ensure alignment with hotel service culture.
• Monitor product quality, cleanliness, and guest service at all times.
• Manage inventory, ordering, waste control, and vendor relationships.
• Track financial performance, labor productivity, and sales goals.
• Maintain all health, safety, and sanitation protocols in compliance with local regulations.
• Coordinate with hotel F&B and front office teams to support guest experience.
• Resolve guest complaints professionally and promptly.
• Ensure proper use of POS systems and accurate cash handling.

Qualifications/Requirements:

• 2-3 years Starbucks management experience, preferably in a hotel environment.
• Familiarity with Starbucks We Proudly Serve standards is a plus.
• Local to the area
• Strong leadership and team development skills.
• Excellent guest service and communication skills.
• Proficient in inventory management and scheduling software.
• Flexible availability including mornings, weekends, and holidays.
• ServSafe or food handler certification required (or obtained upon hire).