Business Operations & Strategy Analyst

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Business Analyst, Mid to join our growing team.

Job Summary:

The purpose of this position is to collaborate closely with the company's various departments to assess processes and workflow, leveraging data analysis and forecasting to support strategic planning. By uncovering actionable insights and applying sound business judgment, this role empowers leadership to drive operational efficiency and informed decision-making.

***Preferred candidate in the Harrisburg, PA area***

Responsibilities:

• Serve as a strategic business partner to program management and key decision makers.
• Analyze business data to identify performance drivers, trends, and opportunities for growth and improvement.
• Enhance decision support by developing and analyzing KPI performance against budget, company metrics, pricing models, and targets.
• Lead resource planning, forecasting, and estimating using existing infrastructure, tools, and reports.
• Collaborate closely with relevant business personnel to identify opportunities for leveraging analytics and AI to enhance services, processes, and products.
• Assist in defining project objectives, deliverables, and timelines - ensuring their alignment with overarching business goals.
• Develop clear and concise documentation of solution requirements, methodologies, outcomes, and recommendations, encompassing workflows, program functions, and guidance for the development or modification of systems and applications.
• Work in tandem with the Operations Program Director to create detailed plans and specifications, including estimating time requirements, and tracking all phases of the project's product/service lifecycle.
• Participate in the development and implementation of best practices and procedures for Operational efficiency.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Required Qualifications

• Bachelor's Degree from an accredited college or university.
• 3+ years of business process analysis, resource planning, business operations analysis, and project management experience.
• This position may require up to 5% travel.

Preferred Qualifications

• Excellent writing skills with experience producing content for technical and non-technical audiences.
• Proficient in Microsoft Office applications, particularly Word, Excel, and Outlook.
• Ability to document processes, both new and existing.
• Advanced problem-solving skills applied to business challenges.
• Proven project management and leadership abilities.
• Demonstrated experience in developing, documenting, and designing detailed process flows and establishing operational performance and quality metric standards and reports.
• Strong interpersonal skills for effective verbal communication, with the ability to explain technical concepts to non-technical internal/external customers.
• Capacity to maintain a positive attitude and contribute both individually and as a team member to achieve the department's objectives.
• Familiarity with data visualization tools (Power BI, Tableau).

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.