ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England's ongoing transition to clean energy. Join a team of IT professionals in the development, maintenance and support of critical ISO New England applications. This position will work on a wide variety of applications and technologies in a focused and dynamic team environment.
- Hybrid work schedule with 3 days/week onsite
- Relocation
- Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite Cafe with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!
How you will make an Impact
- Provide technical leadership to the IT team for core responsibilities in software/application enhancements, platform upgrades, and troubleshooting issues
- Strive to exceed customer expectations in delivering on IT initiatives, incident response, and application availability
- Manage vendor applications across multiple platforms, vendors, and business partners
- Meet with customers on a regular basis to provide updates and to coordinate and prioritize projects and enhancements
- Manage consultant work and time for some development and database support
- Report out to management on initiatives, projects, issues and key team metrics
- Work with other IT teams to coordinate work and troubleshoot issues
- Stay ahead of industry trends, continuously refine your technical and leadership skills, and foster a culture of learning within your team to drive innovation and growth.
- Lead by example, making informed decisions quickly and proactively removing roadblocks. Prioritize collaboration, mentoring, and enabling your team to deliver impactful solutions efficiently.
- Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree preferred.
- 5+ years of people management experience
- 10+ years of experience configuring, upgrading, and troubleshooting vendor applications
- 10+ years of experience in at least one database such as: SQL Server, Postgresql, or Oracle
- 10+ years of experience in at least one programming language such as: Java, Python, C++, or other relevant language
- Proficient with GIT or any other code repository/management system
- Experience in managing COTS applications across multiple platforms, vendors, and business partners
- Familiarity navigating in Windows and Linux operating systems
- Strong verbal and written communication skills
- Demonstrated excellence in customer service
- Desired, but not required:
- Experience in AWS and cloud native technologies such as containers, container orchestration services such as, ECS, Lambda, EKS etc
- Familiarity with CI/CD processes and tools
- Experience with use of a ticketing system for open issues and assignments
Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law. Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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ISO New England
tuition reimbursement, 401(k)
May 13, 2025