Marketing Operations Analyst

About This Team:

Join our dynamic Operations team as we empower our visionary and ever-evolving Marketing organization through data-driven insights and operational excellence across all functions, including campaigns, learning and enablement, social listening, etc. We're seeking a highly experienced and results-oriented Marketing Operations professional to lead critical initiatives that drive organizational change and optimize business processes, ensuring successful project and program delivery and fostering a culture of continuous improvement.

Responsibilities:

• Define, lead and manage complex, cross-functional projects from initiation to closure, ensuring high-quality stakeholder management and communication.
• Define, refine, and improve processes where needed across the Marketing Organization and its interfaces with other organizations
• Facilitate workshops and collaborative sessions with stakeholders to gather requirements, analyze processes, and develop solutions.
• Ensure seamless integration of new processes and systems into the organization.
• Contribute to the development and implementation of project management best practices and methodologies within the organization.
• Ad-hoc operational and administrative tasks and activities as they become necessary

Key Skills:

• Project Management Expertise: Proven ability to keep things on track in an environment of nearly constant change
• Change Management Leadership: Deep understanding and practical knowledge of the application of change management principles
• Process Engineering Proficiency: Expertise in defining, optimizing, and documenting business processes.
• Stakeholder Management: Exceptional ability to build strong relationships, influence, and communicate effectively with diverse stakeholders at all levels.
• Communication (Written & Verbal): Excellent communication, presentation, and facilitation skills.
• Problem-Solving & Analytical Skills: Strong ability to identify, analyze, and resolve complex issues.
• Risk Management: Ability to identify, assess, and mitigate project risks.

Preferred Qualifications

• Familiarity with Oracle, Eloqua, BigTinCan, HighTouch and other platforms relevant to Marketing
• Experience in organizational development or training.

Required Qualifications

• Master's degree or equivalent experience in a relevant field such as Business Administration, Engineering, Information Technology, or a related discipline.
• 8+ years' experience in Marketing Operations
• 7+ years' of progressive project management experience, with a significant portion leading complex, cross-functional projects.
• 5+ years' experience leading and implementing organizational change management initiatives
• 5+ years' experience analyzing, designing, and optimizing business processes.
• Proficiency with Microsoft Office and Google Workspace suites

About Us:

Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links:California FCAandLos Angeles FCO.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749, HR directly via (954) 229-6896 or email at AskHR@cloud.com for assistance.