Director of Communications and Marketing

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program

JOB SUMMARY: The Director of Communications and Marketing is the primary advocate for the agency responsible for leading the development, coordination, and implementation of Catholic Charities' communications and branding efforts across platforms. While serving as a key spokesperson for the organization, the position is responsible for managing the organization's communications and marketing strategy, including media relations, digital content and social media, and external community partnerships. Crisis and internal communications are managed in partnership with the executive and leadership teams.

The Director of Communications and Marketing will drive broader awareness and donor support for the organization. This position reports to the Chief Development Officer (CDO) and is a member of both the Leadership and Development and Communications Teams. The role will also work closely with the President and CEO and other members of the Executive Team to support brand management, messaging, and communication of the organization's mission and vision for internal and external stakeholders.

Supervisory Responsibility: Supervises 2 - 3 FTEs on the Communications Team.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Supports the CDO to develop and manage an integrated and comprehensive communication strategy to promote and position the Catholic Charities brand. Oversees communications plans that incorporate media relations, digital content, social media, advertising and print collateral, and external community.
• Successfully manages and implements marketing strategies to maximize the effectiveness of all external communications.
• Establishes a communications function representative of best practices in policy, standards, and procedures including established metrics for evaluation and analysis of such efforts.
• Oversees an annual communications budget in line with agency priorities and successfully implements the communications plan and budget to meet established goals and objectives.
• In partnership with the Chief Development Officer, provides reports to and works closely with the Development and Communications Committee and the Board of Directors, leveraging advice and counsel on direction and opportunities.
• Provides leadership and mentorship to the communications team and all direct reports. Creates a strong, positive culture that nurtures an effective and collaborative work environment and supports professional development. Recruits, develops, manages, and retains top talents.
• Works closely day-to-day, cross-functionally with the full Development and Communications team on key outreach and visibility opportunities such as the annual Gala and other events.
• Performs other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• Bachelor's degree in communications, journalism, or related field is required. Master's degree in related disciplines a plus.
• Seven to Ten (7 - 10) years of experience developing and executing communications plans, media relations and publicity efforts with a record of success in both traditional and emerging channels.
• Three to Five (3 - 5) years of experience managing communication professionals.
• Five (5) years of experience in digital communications, including website design and maintenance, social media, publications, eNewsletters, graphic design and marketing strategy.

SKILLS and COMPETENCIES:

• Advanced knowledge and skills in communications strategy and messaging development and planning.
• Ability to demonstrate increased brand recognition, market share, and client loyalty through sound planning and implementation.
• Skills in advising executive leadership on communication-related issues.