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Posting Date 05/13/25
Application Deadline 05/20/25
Pay Range $17.00 - $25.00 hourly
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type Unclassified
Department Parks and Recreation
About the Position Do you love being surrounded by beautiful scenery and fresh air? Then Lake Pleasant is the place for you! Come work with a diverse group of individuals and assist adventure-seeking customers in exploring Maricopa County's Parks. In this role, you'll knowledgeably explain the various attractions the park holds and feel good knowing you enhanced the client experience! Please note that this position will require working various shifts, including early mornings, nights, weekends, and holidays. About Us Welcome to the Maricopa County Parks and Recreation Department! From hiking on a barrier-free trail to horseback riding along a creek to testing your mountain biking skills and abilities on a competitive track, Maricopa County parks offer visitors the best of the Sonoran Desert. At approximately 120,042 acres of parkland and 872-miles of trails, Maricopa County is home to one of the largest regional park systems in the nation. Currently, there are twelve parks in Maricopa County's regional park system. Each is unique and offers its visitors a wide variety of recreational opportunities. The Maricopa County Parks and Recreation Department oversees the Maricopa Trail, a 315-mile trail system that encircles the valley and links all regional parks together. The department is staffed by a team of passionate employees, park hosts, and volunteers dedicated to providing park visitors with the best customer experience possible. Join us today! Proud to Offer
Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us | Maricopa County, AZ
We Require
Six months of customer service/public contact experience High school diploma or GED A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
We Also Value
Cash handling experience using a computerized point of sale system Customer service experience in a high-volume, fast-paced environment with the ability to multitask Proficiency in Microsoft Office Excel, Word, and Outlook
Job Contributions
Welcome and assist park visitors by answering questions, offering guidance, and delivering information about park amenities, recreational opportunities, trails, and natural features. Accurately collect day-use, camping, and other applicable fees using cash registers or point-of-sale systems. Sell daily, seasonal, and annual passes, ensuring proper documentation and record-keeping. Monitor two-way radios and telephone systems for routine and emergency communications. Promptly report and document any emergency situations to appropriate staff or law enforcement personnel. Conduct routine patrols of park facilities, including campgrounds and day-use areas, to ensure visitor compliance with park rules and regulations. Provide education and issue warnings when necessary. Explain park rules, natural resources, cultural history, and environmental policies to visitors to promote awareness, safety, and conservation. Conduct routine patrols of park facilities, including campgrounds and day-use areas, to ensure visitor compliance with park rules and regulations. Provide education and issue warnings when necessary. Balance cash drawer at the beginning and end of shifts. Perform daily reconciliation of receipts, process credit/debit transactions, and prepare deposits in accordance with park financial procedures. Assist with the cleanliness, organization, and light maintenance of park offices, kiosks, and visitor service areas to ensure a welcoming and safe environment.
Working Conditions
Position is typically office or administrative work with exposure to extreme temperatures, wetness, humidity, respiratory hazards, wildlife, moving mechanical parts, vibrations, fumes, odors, dusts, poor, ventilation, chemicals, oils, inadequate lighting, workspace restrictions, and intense noises Ability to exert 20-25 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds constantly,the and walk/stand to a significant degree May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park of distances greater than 1 mile Will require working various shifts and locations to include: Early mornings, nights, weekends, and holidays. Some of the locations are within a remote area of the park Walk to collect revenue in an outdoor climate with the possibility of temperatures over 100 degrees Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire
Selection Procedure
Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer. Apply Now!
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Maricopa County
parental leave, sick time, tuition reimbursement
May 14, 2025