New

Loan Servicing Escrow Account Specialists

Nicolet National Bank
life insurance, paid holidays, 401(k)
United States, Wisconsin, Green Bay
111 North Washington Street (Show on map)
May 14, 2025
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. The Loan Servicing Escrow Account Specialist is responsible for loan servicing activities as it relates to, but not limited to, obtaining, and paying insurance premiums and property tax payments, setting up insurance and tax disbursements on escrowed loans and notifying bank staff regarding insurance and tax escrow matters. As a Loan Servicing Escrow Account Specialist, you will: Monitor escrow accounts to insure timely remittance of payment to applicable insurance agencies and taxing authorities. Contact insurance agents and/or companies, as needed, to obtain insurance information. Obtain tax information, as needed, to set up and disburse tax payments. Process private mortgage insurance (PMI) payments, respond to borrower requests for PMI cancellation and monitor loan activity to ensure compliance with the Homeowners Protection Act (HPA) Act as liaison between bank, lending staff, and 3rd party tax and insurance vendors to resolve discrepancies related to escrow processing. Generate and review for accuracy annual escrow statements for mailing to borrowers. Process premium payments and set up escrow accounts for any insurance policies established through the force placed insurance process. Serve as back up for mortgage loan servicing functions not related to escrow account management. Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet. Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives. Performs all other duties as assigned. Qualifications High School diploma High School diploma or equivalent 2 years of investor reporting required. 3-5 years of investor reporting preferred. Ability to maintain strict confidentiality. Benefits: Medical, Dental, Vision and Life Insurance 401(k) with a company match PTO & 11 1/2 Paid Holidays The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position. Equal Opportunity Employer/Veterans/Disabled