Director, Inside Sales

The Director, Inside Sales will lead the inside sales team with a focus on the acquisition of new and prospective customers. This leadership position is passionate about developing talent, experienced in KPI-driven sales management, and skilled at fostering a high energy and growth-oriented team culture.

• Accountable for the development and execution of new business leads and opportunities to achieve sales goals, including quotas and processes involving sales improvement and generating revenue.
• Conducts market research and closely analyzes market trends to identify new customer prospects and/or innovative insights strategies.
• Define and monitor applicable sales KPIs, track individual and team performance, and implement improvement strategies.
• Educates team on the sales cycle and identifies and develops targeted sales campaigns to be executed.
• Inspire, engage, and retain top talent by fostering a supportive, high-performance sales environment that lives out the Flight Plan.
• Champion Salesforce initiatives and adoption for optimum team output and effectiveness.
• Coach, train, and develop Sales Consultants on sales strategy, presentation skills, business acumen, product, and results.
• Guide the team in effectively managing leads, tracking pipeline progress, and achieving sales targets.
• Coordinates collaboratively with other Sales Directors on all improvement & development programs for the holistic sales team.
• Collaborates with the Sales Director Team to ensure communication and transparency of all deals within territories.
• Travel in support of Sales team goals, recruitment efforts and effectiveness.

• Bachelor's degree required
• Pilots License or aviation industry experience preferred.

• 10 + years in a direct sales environment
• Experience in focused account management with demonstrated achievement of new customer acquisition and revenue growth
• Experienced in performance management utilizing sales KPIs

• Fluent in English with excellent verbal and written communication skills.
• Excellent organization and time management skills with the ability to prioritize and/or pivot tasks in a fast-paced environment
• Ability to interact professional with various levels of management in a matrixed environment
• Ability to adapt to changing schedules and high-pressure situations
• Knowledge of management principles and their applications
• Customer service and results oriented
• Expertise in a variety of sales concepts, practices and procedures including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and develop solutions
• Demonstrated agent of change, and skilled at balancing functional/departmental initiatives in tandem with organizational objectives
• Proficient with Microsoft Office suite or related software, in particular Excel, Word, PowerPoint and Outlook
• Demonstrated proficiency with Salesforce or other CRM systems or databases

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit.

Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material.

The noise level in the work environment is usually low to moderate.

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