Administrative Assistant III, Nuclear Medicine PET/CT

Under the supervision of the Manager, the Administrative Assistant is responsible for providing scheduling and administrative support for Nuclear Medicine and PET/CT procedures for both inpatient and outpatient services at the Westwood and Santa Monica locations.

Key Responsibilities:

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  Schedule patient appointments in person and by phone

  
  
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  Verify insurance coverage and benefits for requested procedures

  
  
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  Confirm and obtain authorizations for office visits, procedures, and therapies

  
  
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  Inform patients of financial responsibility prior to appointments

  
  
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  Confirm appointments and provide preparation instructions

  
  
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  Coordinate ancillary services such as transport, anesthesia, EEG, and others as needed

  
  
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  Collaborate with various UC departments to support seamless patient care

  
  
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  Assist with special projects and general administrative tasks as assigned

• Knowledge of Microsoft Word, Outlook e-mail, Word, Excel and basic knowledge of PC applications.
• Ability to work independently and exercise appropriate decisions with minimum supervision.
• Strong communication skills to interact with psychiatric patients and explaining department's policies as they relate to appointment scheduling, billing, collections and registration.
• Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public.
• Skill in organizing and prioritizing assignments.

Preferred

• Knowledge of Care Connect (EPIC) systems.
• Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations.