Family and Community Care Coordinator

* Maintains knowledge of available providers and resources in the community to address specialized needs.

* Identifies organizations that support populations that experience health disparities including black Latinx homeless LGBTQ identifying ways to effectively engage those populations in behavioral healthcare.

* Outreaches to organizations to explore opportunities for collaborating on client care establishing agreements and memoranda of understanding that outline protocols for referrals and care coordination.

* Informs staff about available services and supports in the community that will assist in clients* recovery.

* Maintains ongoing communication with community organizations to continue strengthening collaborative relationships.

* Participates in community groups that work to advance the health and wellness of citizens such as the local Health Equity Zone the Prevention Coalition school advisory committee housing coalition etc

* Based on needs identified by clients family members and staff seeks out community resources to meet those needs helping to make the necessary connections.

* Assists staff in coordinating a client*s care across providers.

* Develops educational materials and activities to foster family engagement in the treatment of their family member.

* Works with family members on ways that they can be involved in the client*s care in a collaborative manner.

* Leads the Consumer Advisory Council assessing needs and recommendations to inform quality improvement opportunities the develop supportive community relationships.

* Monitors referral data to outside organizations analyzing it for trends and opportunities to strengthen relationships.

* Assists in ongoing needs assessment and performance improvement activities.

* Advocates for agency policies and standards for client rights and confidentiality.

* Other duties as assigned

QUALIFICATION REQUIREMENTS:

* Bachelor*s degree preferred in a social or human service field such as psychology public health behavioral health education rehabilitation

* At least 2 years experience working with individuals who have significant behavioral health disabilities (SED SMI SPMI SUD)

* Caregiver or lived experience in the behavioral health field

* Spanish-speaking preferred

NECESSARY SPECIAL REQUIREMENTS:

* First-hand experience in navigating behavioral health systems and social services.

* Understanding of mental health and substance use disorders

* Knowledge of community resources for clients and families with behavioral health disorders.

* Advocacy and coaching skills.

* Strong verbal communication and social engagement skills

* Valid driver's license and use of in order to perform the major functions of the job.

* Automobile liability insurance coverage for vehicle being used in accordance with Center requirements.

* Ability to work collaboratively as a team to coordinate care for client with intensive behavioral health needs.