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AMER Configuration Analyst

Hitachi - Vantara
United States, Texas, Houston
2500 CityWest Boulevard (Show on map)
May 15, 2025
Location: US Dallas Location

Function: HV Ops
Requisition ID: 1033222

Configuration Strategist

We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks - can focus on achieving the incredible with data.

If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data.

The Team

The Configuration Strategist provides internal support to external Field Sales & Pre-Sales teams delivering specification of the required configurations for solutions offered to customer, direct or indirect T1/T2 business in AMER. The Configuration Specialist must maintain a high-level knowledge of Hitachi Vantara solutions and products, both Hardware and Software, to excel in the technical configuration requirements.

You will work closely with Sales, Pre-Sales and other stakeholders in your daily routines, while being part of a direct team.

The Role

Responsible for solution configuration within Hitachi Vantara Quoting systems while meeting the defined Service Level Agreements.

Maintain high level knowledge of Hitachi Vantara solutions, product components and configuration requirements and competitive awareness with market developments.

Assist with the early adoption of new product technologies by including solution components within configurations whenever applicable.

Communicate performance characteristics of configuration to field sales.

Work with field sales personnel to proactively identify issues, develop recommendations and implement solutions to increase field sales productivity.

What you'll bring

Proactively communicate with field sales districts to uncover changing business needs, opportunities or issues of concern.

Proactively communicate with other Configuration Strategists and Pricing Strategists to uncover changes in requirements

Maintain a close working relationship with team members and other AMER HQ, Field Sales and Finance colleagues.

Advise Configuration Manager on specific resource requirements and personnel issues that affect ability to support field sales activity.

Required Skills & Experience

Min bachelor's degree in computer science or related field desirable

Prior experience directly related to IT Data Center systems and data storage an advantage.

Background in supporting field sales personnel desired.

Ability to effectively communicate and share information with peers and all levels of the organization.

Self-motivator who demonstrates drive and initiative.

Key Attributes:

Detail oriented

Technically minded

Continuous learner

Courageous and decisive

Dynamic and committed

High level of integrity and ethics

Problem solver

Logical thinker

Customer focused - internal and external

Sentence format, recruiters to populate - 80-100 words max)

About us

We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

#LI-CB1

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We want to help you take care of your today and tomorrow - at home and at work. Which is why we offer industry-leading benefits that go far beyond compensation. That means support, services, and resources that also take care of your holistic health and wellbeing. We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent).

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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