New 
Call Center Representative
 TEKsystems | |
$17.00 - $18.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, California, San Diego | |
 May 16, 2025 | |
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*Job Description:*
Seeking Call Center Representative to join the team of large furniture company! The ideal candidate will have experience in a call center and be capable of handling high-volume calls efficiently. This role requires excellent problem-solving skills, strong phone etiquette, and the ability to manage customer inquiries regarding inventory, shipment, and purchases. *Key Responsibilities:* * Handle 300+ calls per day during peak seasons, addressing customer questions and concerns. * Prioritize solving customer problems effectively, aiming for a call time of 2 minutes or less while ensuring issues are resolved without call terminations. * Maintain high attendance and punctuality, as this is crucial for the role. * Utilize Microsoft systems proficiently for daily tasks including email, phone calls, and website navigation. * Learn and use company-specific systems. *Qualifications:* * At least 1 year of call center or customer support experience is preferred. * Strong phone etiquette * Proficiency in Microsoft systems and daily use of email, phone, and websites. * Willingness to learn and adapt to new company systems and processes. *Experience Level* Entry Level *Pay and Benefits* The pay range for this position is $17.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in San Diego,CA 92154. *Application Deadline* This position is anticipated to close on May 22, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |