Supervisor, Operations 3rd Shift

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Hazle Township, 100 Green Mountain Rd

Division:Solutions

Job Posting Title: Supervisor, Operations 3rd Shift

Time Type: Full Time

POSITION SUMMARY

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound,outbound, Product slotting and customer communication activities daily, including labor scheduling,space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution CenterManager, the Supervisor is responsible for supervising the receiving, warehousing and shipping ofproducts in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas ofperformance, safety, and quality. Associates are expected to comply with all corporate and site-specificpolicies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Conducts staff meetings to review daily/weekly work activities, plan and assure continuousimprovement.

* Effectively keeps senior management and client representatives informed of critical issues thataffect the operations

* Ensures the development of systems and procedures for managing operations, equipment, andproducts in a safe and profitable manner in accordance with company policies, guidelines, andprocedures. Manages operations to meet prescribed productivity and service goals. Complieswith terms outlined in the site's operating agreement with the client.

* Implements and reports on-going cost savings measures. Provides ideas and suggestions formore efficient operations.

* Meets all client specified KPI's and complies with Quality system requirements.

* Manages the operations to achieve prescribed objectives. Applies sound communication andmotivational techniques, create programs to fairly and equitably supervise, counsel, and (whereneeded) discipline team members. Provides direction and support to Human Resources. Assistsin creating programs for hiring, training, and professional development. Participates inperformance evaluation system for recommending promotions, wage increases, and other HRactivities.

* Has overall training and evaluation responsibilities of warehouse staff.

* Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructionsfrom customers. Assesses priorities based on time sensitivity and available resources. Assignsduties to appropriate warehouse staff.

* Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changesin levels of supplies, equipment, or staffing needs.

* Trains new staff in assigned duties, or delegate training responsibility to experienced teammembers. Assesses progress of trainees and adds additional duties as appropriate.

* Keeps informed of quantity and quality of jobs being performed throughout the day, providingguidance and advice as necessary.

* Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems.

* Keeps Manager advised of progress or problems requiring attention on a daily basis. Holdsregular meetings with warehouse staff to assess the group's overall status. Discusses ideas forimprovement. Keeps staff informed of new developments.

* Assists in the physical operations as needed.

* Delivers results by leveraging the skills of the right people at the right time

* Maintains high degree of motivation in team members to retain focus of providing highest levelsof customer satisfaction

* Provides ongoing growth and development opportunities for team members

* Provides input and conducts annual performance reviews for team members

* Supports adherence to Standard Operating Procedures (SOPs).

* Supports and trains team members with adherence to SOPs (corporate and client)

SKILLS & ABILITIES

Education & Experience:

* Must have a High school diploma or general education degree (GED)

* 3 years' experience working in a logistics/distribution/relevant environment

* 1 year experience in a supervisory role

* Preferred: Prior MHE certification / knowledge of basic MHE operation

Certificates, Licenses, Registrations or Professional Designations

* Satisfactory completion of a forklift training program

Computer Skills:

* Proficient in Microsoft Office (Excel, Work, and Power Point)

* RF Scanners

* WMS functions

Language Skills

* English (reading, writing, verbal)

* Business communication

Mathematical Skills

* Basic to intermediate level to verify quantities of product, count inventory, or perform otherduties associated with handling, storing and distributing client products

Other Skills

* Strong attention to detail accuracy and accomplish job tasks in a timely manner

* Good organizational and personnel skills

* Good communication skills, written and oral

* Good leadership, supervision, and planning skills

* Able to work flexible schedules, including nights and weekends, as required by the operation

* Participate in established cross training metrics activities with the opportunity to improve theirknowledge in multiple areas/departments and be able to assist as a back-up when the need mayarise.

* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced workenvironment.

* Work overtime as dictated by business whether mandatory or voluntary.

* Must be able to work in unregulated temperatures within the warehouse during the warmer and coldermonths can range from mild to moderate.

CORE COMPETENCIES

Leader of Others

Accountability

Business Acumen

Communication / Building Partnership

Developing Oneself

Developing Others

Drive for Results

Embracing Change

Problem Solving

Empowerment

Leadership Excellence

Leading Change

Problem Solving

Independent Contributor

Accountability

Communication / Building Partnership

Customer Orientation

Developing Oneself

Drive for Results

Embracing Change

Problem Solving

Professional Competencies

PHYSICAL DEMANDS

Occasionally

* Bending

Frequently

* Walking and Standing

Constantly

* Sitting

Ability to Lift/Carry and Push/Pull

* 11-20 pounds

o Reach above shoulder, squat, or kneel.

Other Physical Requirements:

WORK ENVIRONMENTWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles,toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.