Associate Technology Analyst - Warrior Hire Program

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

This posting is for multiple technology positions across various Teams in Southwest's Warrior Hire Program. The mission of the Warrior Hire Program is to recruit and hire transitioning Veterans and guide and support them through the beginning of their corporate career by providing them opportunities for professional growth, camaraderie, and mentorship. If you're planning your transition to a civilian career or recently transitioned, this program is designed to support you in that transition and as you join our Southwest Family. Thank you to those who currently or previously served, giving us all the freedom to fly. Review the information below to understand what each team does.

Additional details:

• This Dallas-based role is offered as a remote workplace position, which may require travel fortrainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas area.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

• Responsibilities
  • Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems
  • Partner with other Technology Team members to provide advice or solutions within his or her area of expertise
  • Stay informed about current developments within his or her expertise
  • Identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Estimate effort and value for solutions
  • Apply business solutions with broad level knowledge about technology platforms/architectures
  • Verify information and carefully review and check the accuracy of own work using dependency identification processes in technology work
  • Establish or follow prioritization processes to drive work and complete work with a sense of urgency
  • Express ideas, business or technical requirements clearly and concisely in writing using appropriate levels of summary and synthesis
  • Communicate clearly in conversation and interaction with others
  • May perform other job duties as directed by Employee's Leaders
• Knowledge, Skills and Abilities
  • Basic knowledge of business analysis, process modeling and redesign
  • Basic knowledge of technical environments
  • Basic knowledge of the software development methodologies
  • Ability to partner, communicate, and negotiate with various Teams and/or external partners
  • Ability to analyze small to medium, or vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
  • Ability to work effectively in a strong Customer service/team oriented environment
  • Ability to research, create, and document requirements, processes and technical specifications
  • Ability to manage and prioritize multiple and widely varied work streams/tasks
  • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
  • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences

• Education
  • Required: High School Diploma or GED
  • Required: Bachelor's degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training
• Experience
  • Required: Entry-level experience; developing skills and knowledge in information technology (IT) operations, programming, systems/software development or another IT related field
• Licensing/Certification
  • N/A
• Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $ 68,150 per year to $75,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

* Southwest will help fund your 401(k) retirement savings with Company

contributions up to 9.3% of your eligible earnings**

* Potential for annual ProfitSharing contribution in the Southwest Retirement

Savings Plan- when Southwest profits, you profit***

* Competitive health insurance for you and your eligible dependents (including

pets)

* Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with

coverage retroactively available to your first day of employment.

* Explore more Benefits you'll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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