HR Operations Coordinator
Please see Special Instructions for more details.
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at
OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834
Position Details
Classification Information
| Position Classification Title |
Human Resources Professional |
| FLSA |
Exempt |
| Position Class |
89640 |
Position Overview
| Position Summary |
Winston-Salem State University (
WSSU) is seeking a dynamic and highly organized HR Operations Coordinator to join our Human Resources team. The HR Operations Coordinator will play a crucial role in supporting the efficient operation of the HR department by managing administrative processes, coordinating employee services, and ensuring compliance with university policies and procedures. This individual will work closely with the Chief Human Resources Officer (
CHRO) and the HR team, ensuring that strategic HR initiatives are executed smoothly and that day-to-day operations run effectively.
Key Responsibilities:
- Lead new hire orientation and onboarding for new employees and include processing I-9s, E-verify, and education verification. Pre-Orientation Preparation, Conducting New Hire Orientation and ensure that new employees' email accounts, banner numbers and necessary software access are ready before their start date. Help new hires connect with their colleagues and integrate into the organizational culture through social activities, team meetings, and networking events.
- Assisting with strategic HR initiatives such as Workforce Planning, Succession Planning, Critical Skills and Gap Analysis for WSSU. Collaborate with leadership to anticipate future staffing needs based on upcoming projects, expansions, retirements, or strategic shifts.
- Coordinating HR Policy compliance to include development, enhancement, communicating updates, providing guidance and interpretation, maintaining accurate records of policy updates, training sessions, compliance tracking in the policy portal, and collaborating with the Office of Compliance and Risk to ensure that all HR policies align with university standards and governing documents.
- Provide executive-level administrative support to the CHRO, including calendar management, meeting coordination, travel arrangements, and preparation of reports and presentations.
- Serve as the first point of contact for visitors and employees, addressing general HR inquiries and providing accurate information. Coordinate logistics for new employee orientation and onboarding, training sessions, team meetings, employee service awards, university wellness events, and HR Department events.
- Manage employee wellness initiatives by implementing and promoting programs that support physical, mental, and emotional well-being.
- Route Personnel Action Forms, Data Entry, Oversee HR Ticketing System, and Department Inbox.
- Oversee office technology, supplies, and equipment, ensuring that the HR office operates efficiently. Personnel records management to include creating and updating Employee Records, maintaining Retention Schedules, and educating HR staff and other relevant employees on confidentiality and the proper handling of sensitive personnel records.
- Monitor HR metrics and assist in the development of dashboards and reports for each functional unit in HR, including Talent Management, Compensation, HRIS and Payroll. Development and implementation of Standard Operating Procedures (SOPs) to improve HR operations and workflow.
- Oversee and execute all aspects of the Human Resources department's financial operations, including budget tracking, invoice reconciliation, travel and procurement.
- Act as a liaison to ensure seamless communication and collaboration between units, assist with project coordination, support policy implementation, and help address workload imbalances during peak periods.
- Manage the HR Interns and Work Study Students, to include mentorship and support to enhance their professional growth and set learning objectives for assigned projects. Provide career guidance and help them navigate potential career paths in HR.
|
Position Information
| Position Number |
060082 |
| Working Position Title |
HR Operations Coordinator |
| Building and Room No. |
Anderson Conference Center, Suite 137 |
| Appointment Type |
Permanent Full-Time |
| If Time Limited. |
No |
| Appointment Length. |
Permanent Full-Time |
Requirements and Preferences
| Position required to work during periods of adverse weather or other emergencies |
Not Mandatory |
| Normal Work Schedule |
Monday-Friday 8 am-5 pm. Occasional work after 5 pm and weekends |
| Department Required Skills |
Bachelor's degree in Human Resources, Business Administration, or a related field and
- A minimum of 3 years of experience in HR administration, office coordination, or similar roles.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office Suite and HRIS systems (e.g., Banner, PeopleAdmin).
- Excellent communication and interpersonal skills, with the ability to interact professionally at all levels of the organization.
Or
Master's Degree in Human Resources, Business Administration, or a related field.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office Suite and HRIS systems (e.g., Banner, PeopleAdmin).
- Excellent communication and interpersonal skills, with the ability to interact professionally at all levels of the organization
|
| Preferred Years Experience, Skills, Training, Education |
Preferred: Experience in higher education or public sector HR.
- Knowledge of state and federal employment laws and HR best practices.
- Ability to work collaboratively and contribute to a diverse, inclusive team environment.
- Notary Public Cert.
|
| Required License or Certification |
|
| Valid US Driver's License |
No |
| Commercial Driver's License Required |
No |
| Physical Required |
No |
| List any other medical/drug tests required |
|
Posting Details
Posting Details
| Internal Posting Only |
No |
| Time Limited Position |
No |
| Appointment Length |
12 months |
| Salary |
Salary commensurate with education and experience |
| Open Date |
05/15/2025 |
| Close Date |
|
| Open Until Filled |
Yes |
| Special Instructions Summary |
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at
OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834 |
Supplemental Questions
Required fields are indicated with an asterisk (*).
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Required Documents
- Resume
- Cover Letter
- References List
Optional Documents
- Certificate of Release or Discharge from Active Duty (DD-214)
- Unofficial Transcript
|
Winston Salem State University
Salary commensurate with education and experience
May 16, 2025