Hospice: Administrator

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in - from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Our Lifespark culture has created not only an award-winning workplace - earning Star Tribune Top Workplace 11 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare - but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark's full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South - this is the experience you will help create at Lifespark! Changing the age-old story starts with you - let's get you hired.

Wage Range: $125,000-$140,000/year annually, depending on experience

Service Area: Lifespark's Corporate Office, St. Louis Park 55416 / Hybrid (travel if/when needed)

Schedule: Full-Time 1.0 FTE / Monday - Friday, 8:00am-5:00pm

Lifespark Benefits Include:

• Annual Reviews/Raises{Shift differentials if applicable}
• Paid Time Off - Vacation Time
• Mileage reimbursement
• Medical, Dental, Vision benefits for Full Time Hires
• Short-Term Disability & Long-Term Disability Insurance
• Life Insurances
• 401k + Company Match for full-time and part-time employees
• Referral bonuses
• Career path to other positions within our growing company!

The Hospice Administrator is responsible for the overall direction of the hospice services. He/she is responsible for the employment of qualified hospice personnel; is responsible for the provision of hospice services, directly, and the delegation to and coordination of hospice personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guide-lines. The Hospice Administrator establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Position Functions & Responsibilities:

• Operational planning and budgeting
• Ensuring organizational compliance with legal, regulatory and accreditation requirements
• Assures that all business conduct is above the minimum standards required by law and will not condone any activities that achieve results through violation of the law, unethical business or patient care practices
• Monitoring business operations to insure financial stability
• Evaluating hospice services and personnel using measurable outcomes and objectives.
• Conflict and complaint management and resolution
• Establishing and maintaining effective channels of communication including integration or technology, as applicable
• Ensuring hospice personnel stay current with clinical information and practices
• Ensuring adequate and appropriate staffing
• Staff development including orientation, inservice, continuing education, competency testing and quality assessment performance improvement
• Ensuring that interdisciplinary care is provided
• Ensuring supportive services are available to personnel
• Ensuring coordination with other departments, services and senior management, as appropriate
• Ensuring staff and organization stay current on local and national hospice issues and trends
• Ensuring that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes
• Directing staff in performance of their duties including admission, discharge, transfer, revocation, and provision of service to patients
• Ensuring appropriate staff supervision during all service hours
• Monitoring service utilization to ensure delivery of comprehensive care.
• Ensuring services provided by other agencies are authorized by hospice.
• Monitoring operational progress toward accomplishing operational and strategic goals.
• Ensuring appropriate data collection and regular, complete reports are received by the Governing Body.
• Ensuring adequate space, equipment and supplies are available.
• Ensuring actionable objectives are derived from evaluation of hospice services and personnel.
• Ensuring that structure and systems promote interdisciplinary care
• Ensuring collaboration with agencies and vendors for effective management of services.
• Ensuring standards of ethical business and clinical practice are maintained
• The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job
• The incumbents may be requested to perform job-related tasks other than those stated in this description

Qualifications:

• Minimum of three years of experience working with people in the second half of life.
• Minimum of five years in a leadership capacity for Medicare Home Care/Hospice experience or related health care experience.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Three (3) to five (5) years experience in health care management.
• A Bachelor's degree in Business Administration
• Masters Degree in health care or related field preferred

Knowledge, Skills and Abilities

• Demonstrates an ability to supervise and direct professional and administrative personnel
• Has an ability to deal tactfully with the community
• Has knowledge of corporate business management
• Understands hospice care and the services provided to patient and family/caregiver through an interdisciplinary group
• Intimate knowledge of Medicare Hospice Certification.
• Participates in on-call program rotation
• Participates in weekend coverage as needed
• Strong phone communication skills
• Leadership, Delegation, and Facilitation Skills
• Goal-oriented
• Personnel management with focus on coaching, accountability, culture, and results.
• Analytical and Strategic Thinking.
• Stress Management, Tolerance, and Flexibility.
• Customer focus, service, and communication skills (written and oral)
• Relationship builder with team and partners
• Strong people skills and ability to work well with a variety of personalities
• Strong public speaking skills
• Self-directed and initiative; ability to make decisions
• Assessment and Care Planning Skills
• Creativity and Ability to Solve Problems
• Organization and Detail Orientation
• Implementation, Follow-Through and Accountability
• Time Management and Prioritization
• Verification of COVID vaccine status or receiving an approved exemption

Contact Lifespark Now!

Donna Vang, Talent Acquisition Specialist
Email: dvang@lifespark.com
Phone: 952-955-7862
Book a time to Chat: Lifespark - Donna (office365.com)

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer's premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law.

#Hospice