Procurement Operations & Support Analyst

Looking for a job that can turn into a lifelong career? At Lactalis USA, we believe in promoting from within and giving our employees opportunities to grow. Whether you're starting fresh or bringing years of experience, we'll provide the tools and support you need to succeed!

Lactalis, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to nurturing the future by providing healthy and delicious dairy products that bring people together every day. We produce award-winning dairy products that bring people together every day. We offer an enviable range of dairy brands including Galbani, President, Kraft Natural Cheese, Cracker Barrel, Black Diamond, Parmalat, Siggi's, and Stonyfield Organic in addition to several brands imported from our affiliates in Europe.

We live by our core values-Ambition, Engagement, and Simplicity-and we're building a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, don't let that stop you from applying! We're eager to hear about your PASSION, your STORY, and how you can bring your EXPERTISE to help us make an impact.

From your PASSION to ours

The Procurement Operations & Support Analyst will carry out responsibilities to support strategic procurement activities for North American procurement organization. The role will manage contract pricing and act as the Procurement systems subject matter expert for the Lactalis USA Yogurt Business. Additionally, the Procurement Operations & Support Analyst will collaborate with corporate procurement, plant scheduling and replenishment, master data, accounts payable, and project teams to align duties with the company's goals and values. The role will report to the Director, North American Procurement Process.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Serve as a SME (Subject Matter Expert) on SAP MM (P2P Lifecycle) and assist with roll-out and training to additional US entities.
• Act as the bridge/primary liaison between corporate procurement and plant materials replenishment.
• Create and update contracts (Outline Agreements, Purchase Info Records and other associated SAP documents) in SAP.
• Provide AP support and invoice/purchase order discrepancy resolution for zone purchasing team.
• Assist with new vendor and material setup process, document requests, etc.
• Update all item designations and changes.
• Assist in compiling, organizing, and maintaining detailed data to maintain specifications for all raw material and packaging resources.
• Assist Business Process Owner with project management of various purchasing initiatives.
• Create and share best practices with other purchasing shared services specialists in the zone and with headquarters in France.
• Drive continuous improvement through innovation and compliance tools.
• Provide other miscellaneous support for general purchasing functions.

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree required; equivalent professional experience will be considered.
• Preferred majors include Supply Chain, Business, or Information Technology.
• Minimum of 3 years of experience in procurement, supply management, or operations support. Advanced proficiency in SAP MM and a strong understanding of the Procure-to-Pay and Source-to-Pay lifecycle.
• Advanced Microsoft Excel skills required.
• Ability to travel as business needs require.
• Prior experience or knowledge of the food industry is preferred.
• Demonstrated ability to administer and monitor all procurement activities, including purchase requests, orders, delivery documentation, and invoices, in alignment with contractual agreements.
• Strong communication skills, with the ability to clearly convey ideas and information both orally and in writing, while adapting tone, detail, and style to engage various stakeholders effectively.
• High level of intellectual curiosity, with a willingness to learn, absorb new ideas, and contribute to continuous organizational improvement.
• Proven problem-solving skills, with the ability to analyze situations, identify root causes, and implement logical, effective solutions using both personal expertise and external resources.
• Client- and stakeholder-oriented mindset, with a commitment to meeting expectations, building trust, and driving long-term value for internal and external partners.
• Experience supporting or leading change management initiatives, with the ability to engage stakeholders and facilitate smooth transitions to new models, tools, or practices.
• Project management capabilities, including the ability to lead cross-functional teams, apply structured methodologies, and deliver results on time and within budget.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.