Lead School Engagement Navigator

Job Title: Lead School Engagement Navigator

FLSA Status: Full Time - non-exempt
Reports to: Program Manager

Schedule: Varied
Supervises: School Engagement Navigator

Rate of Pay:$58,240 per year

Closing Date: 6/27/2025

Benefits: Standard; Full-Time, Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

Support individuals experiencing homelessness by helping their family navigate educational goals, needs, and requirements. Core activities will include providing ongoing education navigation services for participating guests which includes assessment, identifying and addressing barriers, referrals to appropriate internal and community resources, and database recording of all activities. The Lead School Engagement Navigator will liaise with local professionals, and agencies in the Denver Metro community on behalf of participating guests.

Duties and Responsibilities

The Lead School Engagement Navigator's core activities will include:

1. Oversee the provision of school navigation services.

2. Assess and develop a best practice re-engagement program and educational plan for clients.

3. Network with and connect appropriate community resources/services.

4. Develop navigation services that effectively transition families to greater educational success.

5. Supervise School Engagement Navigators within the program.

6. Manage a limited caseload of the most complex cases.

7. Work with the Program Manager to develop coordination with School Engagement Navigators and case management.

8. Maintain up-to-date documentation and records of all families participating in school programming in appropriate databases.

9. Produce timely data reports, including outcome measures and quarterly reports for city contracts and other outcome reporting

10. Monitor and track financials related to school engagement services.

11. Complete the following training: The Salvation Army Driver Training, The Salvation Army's Protecting the Mission Training, The Salvation Army Pathway of Hope Training, HIPAA Compliance Training, Clarity, and WellSky databases.

12. All other functions as assigned by program leadership.

Education, Experience, Skills, and Qualifications

Master's degree in social work (MSW), preferred. Bachelor's degree required. Two years' work experience with homeless populations in crisis. Experience with providing case management/housing navigation required.

Must be minimally 21 years of age and possessing a valid in-state Driver's License

Must have some experience working with poor and culturally diverse populations. The individual must have/obtain current certification in first aid and CPR skills or obtain them within six months of hire. The individual should have crisis intervention and non-violent mediation skills.

Additional Knowledge, Skills, and Abilities Required:

Excellent communication skills both written and verbal, ability to make public presentations, ability to manage databases, administer complex systems, and follow program policies. Ability to oversee program budget. Ability to discern appropriate approaches and solutions in highly complex cases.

Software-related skills:

Microsoft Word and Excel, and email required. Working knowledge of integrated database applications and ability to use new software programs with basic training.

Physical Requirements

* Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.

* Ability to grasp, push, pull, and reach overhead.

* Ability to operate telephone.

* Ability to lift to 25 pounds.

* Ability to access and produce information from the computer.

* Ability to understand written information.

* Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

* A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.