Broker Account Executive (myPlace Health)

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

Responsible for the oversight, training and servicing of the broker distribution channel to support myPlace Health's PACE (Program of All-Inclusive Care for the Elderly) model in the assigned market aiming to position myPlace Health for sales achievement and success. This position will be responsible for cultivating relationships with SCAN's network of general agencies, independent brokers and ancillary stakeholders to grow myPlace Health's mission to enable frail and vulnerable older adults to live the independent lives they deserve. This is a unique opportunity to take on one of our country's most challenging healthcare problems and join a fast-growing, dynamic team.

You Will

Build and nurture relationships with agencies, independent brokers, and other stakeholders byproviding outstanding service and support so that they achieve enrollment targets from this channel.

Manage the relationship lifecycle with brokers certified to work with myPlace Health, including contract management, certification training, referrals coordination, and member retention.

Expand the broker channel by identifying new agencies and brokers and developing relationships that bring them into the myPlace Health broker network.

Coordinate and present the PACE broker education curriculum, including the myPlace Health Broker Certification training for all new brokers.

Lead and facilitate regular broker events at our facilities and in the community to promote working with myPlace Health.

Resolve broker quality issues to ensure high-quality representation of myPlace Health; ensure brokers are utilizing current marketing materials and collateral, and administer broker supply/material requests.

Assist with referrals by verifying and processing broker requests, resolving prospect inquiries, and warmly connecting prospects with the enrollment team to ensure an excellent prospect experience.

Contribute to team effort by accomplishing related results as needed.

Provide reporting on new business opportunities and issues encountered in the field (e.g., network, claims, customer service, marketing).

Maintain all CMS/federal, CA DHCS/state, and local compliance requirements as it pertains to the administration of the broker distribution channel.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN's Vision and Goals.

Other duties as assigned.

Your Qualifications

• High School Diploma or equivalent experience.
• Bachelor's Degree or equivalent experience preferred.
• 5+ years sales experience with PACE, Medicare Advantage plans, Medi-Cal managed care plans, or health care providers with a focus on frail and vulnerable older adult populations preferred.
• Bilingual preferred (English and Spanish).
• Strong presentation skills to effectively address diverse audiences.
• Strong interpersonal skills, including excellent written and verbal communication skills.
• Strong organizational skills; Ability to multitask.
• Ability to appropriately maintain confidentiality.
• Strong analytical and critical thinking skills, required.

What's in it for you?

• Base Salary range: $75,000- $100,000 annually
• Work Mode: Mostly Remote (will be primarily field based in Los Angeles and Orange County)
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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