Vendor Management Office Analyst (In-Office)

All about us

You likely know us as an insurance company, but that's just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It's a mission we take seriously.

We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.

Work environment

This opportunity is required to work in-office, within our Fargo, North Dakota office location. The role will have flexibility to work hybrid as needed, once training has been completed.

Pay information

• Pay Level: 022
• FLSA Category: Exempt - Salaried
• Individual pay will be based on skills, experience, qualifications, location, internal equity, and other relevant factors.
• Opportunities for continued salary growth through a performance-based merit program.

A day in the life

The Vendor Management Office Analyst (Business Partner) is responsible for working collaboratively with the business to onboard and monitoring the third-party vendors that provide services to the organization. This role follows a third-party risk management framework to support the appropriate due diligence for our third-party risk management program. This role is also responsible for the contract review process, ensuring appropriate subject matter review and approval. Additionally, this role is responsible for the contingent worker onboarding and offboarding process.

Your responsibilities will include

• Manages complex third-party onboarding and due diligence, ensuring third-party risk is identified and monitored. Resolves disputes in a professional manner to preserve relationships, as appropriate.
• Collaborates with internal customers to conduct due diligence for third parties, facilitates the relationship, and creates third-party action plans.
• Responsible for the contract review process, ensuring contracts are submitted and tracked for appropriate subject matter expert review and legal review.
• Recommends and implements policies and processes related to the oversight of third-party risk management lifecycle.
• Trains relationship managers and contract owners on processes and procedures.
• Works with lines of business to execute third-party risk management tools, processes and procedures including scorecards, key performance indicator tracking and ensuring periodic risk reviews are completed.
• Provides ongoing communications with relationship managers and third parties regarding onboarding, due diligence and offboarding.
• Escalates third-party issues and corrective action plans, as necessary.
• Provides guidance, trains and mentors departmental staff and collaborates with leadership to support strategic goals within the team.
• Works with leadership and staffing agencies to support the contingent worker process. Receives contingent worker requests and works with staffing agency to fill specific skillset.
• Participates in the onboarding and offboarding process for contingent workers.
• Prepares and presents third-party management reporting focusing on risks, issues, proactively identified opportunities, and ideas for improvement.
• Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher-level staff.

What you need to succeed

• A Bachelor's degree in Business, Communications, Legal or a related field. Equivalent combination of education and experience can be substituted.
• 3 years of business, office management, audit, finance or related experience. Experience working with vendor management or contract administration is a bonus!
• Be a problem solver with the ability to research, analyze and define methods, practices, and procedures to resolve issues.
• Clearly communicate and support employees in a variety of situations, while also being flexible and adaptable.
• Brings a creative mindset and a go-get-em' attitude to find ways to improve upon processes and projects.
• A strong ability to prioritize and organize work with varying timelines for projects and daily work.

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

Benefits

• Affordable medical, dental and vision coverage accepted throughout the United States
• Employer funded Lifestyle Spending Accounts, Health Savings Accounts and Health Reimbursement Arrangements
• Employer-paid life and disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave
• Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more.

Additional company perks

• Robust mental health offerings including an Employee Assistance Program, Learn to Live, meQ.
• Comprehensive learning and development opportunities and an Educational Assistance Program.
• 16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
• Employee recognition, community initiative events and yearly company outings.
• Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
• Opportunities to connect through employee committees.

Equal opportunity employment

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

For questions, please email careers@bcbsnd.com.

This job posting will be closed 6/13/2025 at 8:00 a.m. (CT). No further applications will be considered.