Assistant Property Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are currently seeking an Assistant Property Manager to join our healthcare-focused Property Management team. Our Healthcare Team helps our client strategize, evaluate and execute real estate transactions to meet their business and asset performance objectives. Our Assistant Property Manager will manage and execute routine lease transactions while fostering client relationships and supporting business growth. Candidate will be responsible for contributing to, or overseeing regular reporting, budgets, cash flow forecasts, collections, lease abstracts, memorandum documenting significant tenant issues and tenant relations. Candidate will work primarily in an observatory capacity role on complex projects. Candidate must be able to work well both independently and as part of a team.

• Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business
• Support the exponential growth of our business by providing people integration and synergy
• Develop our people for bigger and better roles
• Supporting ambitions beyond the workplace
• Applying new technology and data to drive change

What this job involves

Managing industry changing properties

As the Assistant Property Manager (APM), you will work alongside and provide support to our property management and real estate team members while overseeing portions of our client's portfolio of Healthcare medical office building portfolio of owned and leased buildings. Multi-tasking and flexibility are essential skills needed in this role. Primary responsibilities include interfacing with tenants, landlords, facility staff, finance team members, third-party vendors and the client, as well as responding promptly and professionally to tenant requests and other building issues. Track & follow up on tenant and client requests. Review monthly financial reports, assist in rent collections and help manage minor Tenant Improvement projects. The keys to success will be engaging with tenants and landlord ensuring our client receives outstanding customer service.Additionally, you will work with our team to support new initiatives that enhance service delivery.

Responsibilities and Expectations

• Administrative and Financial
  • 100% certificates of insurance are accurate and in compliance with standards
  • Contract and lease files are accurate, and up to date, and tracked in Yardi
  • Assist in Management Audits and new property start-ups
  • Process accounts payables (AP) and accounts receivables (AR)
  • Invoice coding
  • Tenant Billings
• Client/Tenant Services/Day to Day Operations
  • Ensure all tenant communications are of the highest quality
  • Liaison between tenants and building engineers, security and housekeeping
  • Construction Projects/Contractor Relations
  • Scheduling use of materials to be move into or out of property
  • Strong customer service skills
  • Assist with ad hoc projects under the guidance of Senior team members.

Creating strategic and collaborative solutions

You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As an Assistant General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. Success will be measured by your ability to develop winning strategies for project execution.

Embracing the human side of business

You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to manage client and vendor relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships.

Sound like the job you're looking for? Before you apply it's also worth knowing what we're looking for:

Candidate who is open to working hybrid with an expectation of traveling to the various properties on as needed basis and at a minimum of quarterly. Must reside in Northern California.

Education and Experience

• Bachelor's degree preferred and advanced degree a plus
• Minimum of three (3) years of commercial property management experience including recent experience managing Office and / or Healthcare properties
• Advanced oral and written communication skills. Strong organization and time management skills.
• Experience in Microsoft office, Excel, work orders, certificates of insurance, tenant interaction, Yardi, Corrigo, AP/AR preferred
• Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and related financial reports
• Familiarity with and understanding of leases and lease language strongly preferred
• Familiarity with building systems, lease negotiation, documentation and administration
• Responsible for management and completion of lease documents and ensuring that timely renewal of expiring Leases. Collaborates with Transaction Management on the acquisition of new tenants
• Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers and the public.
• California Real Estate license required

A relationship builder

Both verbal and written communication skills are vital, and, of course you'll be good at establishing relationships with all levels of the organization & external clients.

Tech minded

The real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.

An achiever

You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team

What you can expect from us

We're an entrepreneurial, inclusive culture. We succeed together-across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We'll offer you a competitive salary and benefits package.

With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.