Director of Program Review and Evaluation

North Carolina State University

Commensurate with education and experience ($90,000 - $100,000))

United States, North Carolina, Raleigh

Jun 02, 2025

Posting Information

Posting Number	PG194129EP
Internal Recruitment	No
Working Title	Director of Program Review and Evaluation
Anticipated Hiring Range	Commensurate with education and experience ($90,000 - $100,000))
Work Schedule	Monday - Friday, 8 am - 5 pm (additional work outside of standard hours may be required due to business needs)
Job Location	Raleigh, NC
Department	Office of Assessment and Accreditation
About the Department	The Executive Vice Chancellor and Provost is the Chief Academic Officer for North Carolina State University, which is by some measures, the largest of the 16 Universities in the UNC System. This office is responsible for the academic programs, policies, and budget affecting over 34,000 students in 10 colleges. The Office of Assessment & Accreditation ( OAA), within the Office of the Executive Vice Chancellor and Provost, supports NC State's strategic mission by promoting continuous improvement, student success, and commitment to excellence through the facilitation of campus-wide assessment and accreditation processes. OAA leads the academic and administrative outcomes assessment processes, and works collaboratively with the Graduate School and other university stakeholders to coordinate comprehensive strategic program reviews. OAA is responsible for leading data collection and reporting for accreditation as well as facilitating the substantive change process for the institution. OAA guides these efforts in congruence with NC State's expectations for continuous improvement and excellence as well as with standards for compliance with specialized accreditors and our institutional accrediting body, SACSCOC.
Essential Job Duties	Reporting to the Executive Director of Assessment, the primary role of the Director is to facilitate and lead the administration of regular and on-going academic program reviews. These reviews assist the University in complying with UNC System Office policies, ensure NC State maintains a balanced portfolio of educational programs that is consistent with the mission of the University, provide a gauge for institutional effectiveness, and support the University in its efforts to continually improve the quality of teaching and learning at NC State. The position is in a high-energy environment and the person in the role will need to have a strong background in continuous improvement of educational programs and possess strong interpersonal, communication, and problem solving skills. The Director should be adaptable, organized and detail oriented. The Director's primary responsibilities include: Leverage existing data dashboards and supplemental data sources to collect, analyze, and interpret data related to program reviews. Analyze complex data in collaboration with faculty, departments, administrators and other campus stakeholders engaged in academic program reviews. Facilitate the academic program review addendum process by assisting faculty and departments with the interpretation and contextualization of academic program data such as: Current and projected workforce demand Student employment outcomes and other post-graduation success indicators Student success outcomes, including persistence, graduation, time to degree Program costs and productivity Program contributions to professions that are critical to the health, educational attainment, and quality of life of North Carolinians Lead the implementation of a process to manage academic program review workflows as outlined in the Academic Program Review Addendum (APRA) SOP and to support Provost, Chancellor and Board of Trustees review of APRAs. Manage the technology solution that hosts the APRAs and workflows, including user access, permissions and generating reports. Establish and maintain an organized archive of program review materials, reports and action plans and serve as the point of contact for retrieval of archived materials. Provide project management and logistics support for program reviews and other related assessment initiatives.
Other Responsibilities	Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Education and Experience	Master's degree and more than one year of post-degree experience in higher education in the areas of assessment, student learning outcomes or program reviews.
Other Required Qualifications	Demonstrated commitment to student success, particularly through continuous improvement of academic programs. Demonstrated knowledge of research and best practices related to continuous improvement in a higher education setting. Ability to work independently and use professional judgement in decision-making, as well as work collaboratively on a team. Ability to manage multiple projects and work within deadlines. Ability to think strategically and innovatively, creating effective plans and sustainable workflows. Effective communication skills, including diplomatic interpersonal communication with constituents. Proficiency in analyzing and synthesizing quantitative and qualitative data and preparing and presenting reports effectively to a variety of audiences. Proficiency with educational software including learning management systems and assessment software (e.g., Blackboard/Anthology or comparable programs). Demonstrated experience with collaborating and working effectively with university faculty. Personal integrity, honesty, and the ability to appropriately maintain confidentiality of data.
Preferred Qualifications	N/A
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	06/02/2025
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.

Position Details

Position Number	00111483
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	022901 - Office of Assessment and Accreditation
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.