Team Supervisor - Patient Registration/ Full-Time

POSITION SUMMARY: This position has supervisory responsibility over all Patient Access services and functions.

MINIMUM QUALIFICATIONS:

EDUCATION: High school graduate. Associate Degree preferred. Bachelors or Associate degree preferred with emphasis in health/business related field.

CERTIFICATION/LICENSES:

SKILLS:

• Must have in-depth knowledge of medical terminology
• Must possess strong technical and analytical skills
• Must have demonstrated the ability to communicate well both orally and in writing
• Must demonstrate the ability to handle issues with diplomacy and professionalism
• Must be able to establish priorities, effectively problem solve, and use good judgment and decision making in day-to-day operations
• Must have demonstrated the ability to oversee individuals with diverse skills and responsibilities
• Must have ability to work well in stressful situations
• Must have demonstrated a leadership role in collaborative teamwork
• Must possess knowledge of process improvement methodologies
• Knowledge of third party payor billing guidelines, reimbursement practices, and regulatory guidelines required.

EXPERIENCE: Two years Healthcare leadership experience preferred. 1 year experience supporting revenue cycle patient access services processes required.

NATURE OF SUPERVISION:

-Responsible to: Patient Access Manager

ENVIRONMENT:

- Bloodborne pathogen A

Works in a clean, well-lighted ventilated smoke-free environment.

PHYSICAL REQUIREMENTS: Subject to stressful situations. Required to be flexible in work schedule. Required to assist with the 24/7 On-Call Patient Access line.