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Director, Change Management Lead

Smith & Nephew
parental leave, paid holidays, tuition reimbursement, 401(k), stock options
United States, Pennsylvania, Pittsburgh
2828 Liberty Avenue (Show on map)
Jun 03, 2025

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. This role leads all aspects of the development of organisational change strategies to support focused areas of the business, with priority delivery focus on strategically critical programs work. The successful candidate has a passion for and deep knowledge of change management and understands how to leverage key collaborators to implement changes within global organizations. This role will be responsible for patnering with their business leads to provide strategic change management support, build capability and create and deploying change management strategies across a portfolio of projects/programs in varying global regions. The successful leader will be responsible for building and maintaining key relationships across the business areas they serve, supporting the development and delivery of change strategies as well as builid awareness of change management across the organisation and supporting the development of change capability in their areas. They will be responsible for supporting the leadership, build core leading through change skills and helping the business area evolve change adaptability.

What will you be doing?

Leads and runs change activities across their portfolio.

Works directly with key collaborators and is responsible for briefing executive audiences where needed and is comfortable presenting changes within an organization to executives. Effectively prepares executives for changes, delivers key messages, and:

  • Assesses changes occurring across a portfolio of projects, crafts a portfolio dashboard/view and plans change management activities accordingly.
  • Maps the dynamics of multiple changes, across various business segments, regions and stakeholder groups, and identifies interdependencies across the project. Sequences change management activities accordingly.
  • Translates project information and data into compelling visuals that support project/initiatives' business objectives.
  • Proactively communicates with project leads and sponsors on change management needs on projects, provides updates on all organisational change activities across the portfolio, and strategies to brief project leadership as well as Steering Committees.
  • Works with Internal Communications lead to craft and execute communicationsto drive employee awareness, engagement and adoption.
  • Builds collaboration between members of various departments including, but not limited to, Finance, Digital & Technology, Marketing, Procurement, People/HR and external vendors.
  • Supports internal change practice development.

What will you need to be successful?

  • Director level experience in change management, ideally within large, sophisticated, global organisations.
  • Ability to comprehend, analyze, and interpret the most sophisticated business documents. Ability to respond optimally to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style, tailored to the audience. Ability to make effective and persuasive presentations on complex topics to internal and external audiences.
  • Requires knowledge of financial terms, processes and concepts, and the ability to comprehend and interpret complex financial transactions.
  • Ability to understand the dynamics of multiple changes, across various business segments, regions and stakeholder groups, in order to identify the interdependencies across the project and sequence change management activities accordingly.
  • Ability to comprehend, analyze, and interpret complex financial information, transactions and accounting principles. Ability to problem-solve, both independently and working as a team. Requires strong analytical and quantitative skills.
  • Bachelor's degree preferred

You Unlimited.

  • Inclusion, Diversity and Equity - We are committed to welcoming, celebrating and thriving on Diversity! Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
  • Your Future: 401K Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Wellbeing: We offer Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
  • Flexibility: Hybrid Work Model (For most professional roles)
  • Training: Hands-On, Team-Customized, Mentorship
  • Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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