Junior Security Analyst

TEKsystems
$15.00 - $16.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New Jersey, Franklin Lakes
Jun 04, 2025
NEW FULLY REMOTE - ENTRY LEVEL - CYBER SECURITY ROLE!!!! Description The Customer Security Assurance Team is responsible for ensuring a safe secure cross-product experience for Comcast subscribers. This is accomplished through prompt reaction to security incidents and delivery of timely information to Comcast internal and external customers. CSA improves the security experience for Comcast customers by raising awareness and educating customers about issues like spam virus phishing fraud and other exploits. Enforcement of Acceptable Use Policy is also a key role of the Customer Security Assurance Team. As a member of CSA the Network Surveillance Technician is responsible for mentoring junior members of the Customer Security Assurance staff the review of trouble tickets and crafting procedural documentation suitable for customer interaction. The candidate will also act as a liaison with internal teams and outside agencies including other Internet service providers to identify and resolve customer Security Abuse and Fraud related issues. In addition the Customer Security Assurance Technician will be responsible for identifying processing and resolving all related Customer Security Assurance incidents and violations of the Acceptable Use Policy AUP and subscriber agreement and create reports supporting the business practice. Overtime will be required on an as needed basis. Preferred Qualifications: - 1 - 3 years of technical customer support experience Help Desk Policy/Abuse or IP Security experience preferred. - Experience with large scale IP network and ISP is a plus. - Proficient in Microsoft Word Outlook Excel Access and modern browsers. - Knowledge of virus/malware phishing identity theft and other risks to the security privacy of Comcast customers including common attack vectors and best practices designed to combat such threats. - Experience with consumer level firewalls anti-virus software and ping utilities. - Experience utilizing NMAP Nessus and Telnet. - Experience with ACL-Based Firewalls utilities and associated hardware configurations. - 2 or more years experience with Remedy Support Magic or equivalent ticketing software. - Ability to grasp new technologies quickly and be willing to learn new desktop applications and web interfaces. - Receptive to observing processing and discussing information and media that may be offensive in nature as it relates to Customer Security Assurance. - Proven analytical problem-solving ability - Excellent oral/written communication and inter-personal skills. - Knowledge of current Comcast or similar products and services. Pay and Benefits The pay range for this position is $15.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jun 11, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.