Patient Care Coordinator

TEKsystems
$18.25 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Detroit
Jun 04, 2025
Description This person will be sitting behind the front desk and will be responsible for addressing the needs of any customer that walks in to the facility. They will greet the customer and find out if they are there for an appointment or if they are a "walk in". They will have to pull up the customer's information on the computer and get them situated with what they need. They will have to enter information in the customer's profile and make sure all information is up to date and accurate. Once the customer is set up with the next steps this person will take another customer or catch up on any work that needs to be completed. When not with a customer, they will also be responsible for taking incoming calls. Once customers are finished with their appointment, or walk in visit, this person will have to check the customer out and make sure that they are leaving satisfied with the experience. They will have to support the team as well with any odd jobs that need to be done when they have some spare time. Shift: M-F; 8:30am - 5pm. Friday, 8:30am to 4:30pm. Qualifications MUST HAVES: - At least 6 months of retail customer service experience. - Ideal candidate possesses Healthcare experience in front desk, reception, insurance verification, charting work. - Need someone that can calmly serve people. - Communication is key. Written and verbal. - Bubbly - Up beat + positive personality. Team Player. - Friendly, welcoming personality. - Easily multi-tasking. Answering phones, as patients are coming in, phone calls to be made, and faxes going out. * Excellent attendance record in prior roles verified through professional references Nice to Haves: 1. Must have currently - Healthcare Experience: Front Desk, insurance verification, benefit awareness. 2. Sense of humor - this is a close knit team and they pride themselves on that. 3. If they could speak Arabic or Spanish, big plus 4. Retail experience, face to face, customer facing. Pay and Benefits The pay range for this position is $18.25 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Detroit,MI. Application Deadline This position is anticipated to close on Jun 17, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.