Remote New

Strategic Initiatives Project Coordinator (Intern)

Avantor
United States, Pennsylvania
Jun 04, 2025
The Opportunity: Students or graduates who are hired for a temporary job in order to gain on-the-job work experience. This job profile is used for intern associates in the USA only. About the Role: Avantor is a global supplier of mission-critical products and services to customers in the life sciences, advanced technologies, and applied materials industries. The Avantor Services team delivers tailored, scalable solutions that enable increased productivity and efficiency at customer sites We are seeking a highly motivated and detail-oriented Intern to support key digital, customer relationship management (CRM), and strategic sourcing initiatives across our organization. This internship offers a hands-on opportunity to contribute to high-impact projects with visibility across business units and leadership teams. Interns will also gain real-world operational experience in a laboratory environment and develop a deep understanding of how services are delivered at the customer level. Key Responsibilities: 1. Operational SOP/Playbook - Digital Solutions Develop and standardize work instructions for digital solutions across customer sites, including: SmartShelves GEN AI - AVA (Avantor Virtual Assistant) Avantor Robots IoT Sensor Solutions Document step-by-step installation and implementation procedures. Create a comprehensive troubleshooting guide and escalation protocol. Design and update integration architecture diagrams, ensuring all connection points are accounted for. Review and update existing SOPs to reflect new digital implementations 2. CRM Rollout - SAP C4C (Cloud for Customer) Lead the gathering of business requirements for CRM capabilities. Develop a standardized "To-Be" process design across various Services business units. Collaborate with IT and stakeholders to configure and implement SAP C4C for enterprise-wide use. Support change management and user adoption planning. 3. US Equipment Services Sourcing Agreement Strategy Partner with Avantor Sourcing to identify existing equipment supplier contracts that require services components. Work directly with suppliers to define, negotiate, and document service-related contract terms. Coordinate with the Commercial team to ensure correct part numbers and service descriptions are reflected in internal systems. Communicate contractual updates and benefits to the Sales team to enable accurate quoting at the point of sale. Cross-Functional Collaboration: The Intern will work closely with key internal teams, including: Services Operations Customer Success Customer Development Sourcing Sales & Commercial Innovation Data & Analytics These interactions will provide broad exposure to the inner workings of Avantor's service delivery model and help interns understand how operations, customer engagement, and innovation intersect. Hands-On Lab & Operational Experience: In addition to business-focused projects, the intern will spend time in a laboratory setting to: Observe and learn the flow of daily lab operations. Understand how digital and sourcing solutions impact real-time service delivery. Apply classroom knowledge to operational challenges in a scientific work environment. What We're Looking For: Currently pursuing a Bachelor's Degree in Business, Supply Chain, Engineering, Information Systems, Computer Science, Life Sciences, or a related field. Strong analytical, documentation, and process mapping skills. Excellent written and verbal communication skills. Ability to work both independently and collaboratively in a fast-paced environment. Interest in digital transformation, CRM systems (SAP C4C experience a plus), and sourcing/contract strategy. What You'll Gain: Real-world experience contributing to transformative initiatives at a global enterprise. Operational exposure in both digital and laboratory settings. Collaboration with cross-functional teams and experienced mentors. Insights into career paths within life sciences, operations, and technology integration. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.