Quality Assurance Specialist

Quality Assurance Specialist

ABOUT THE ROLE

Duro-Last Roofing, the world's largest manufacturer of prefabricated roofing systems, has an opening for a Quality Assurance Specialist at our Company Headquarters in Saginaw, Michigan. The ideal candidate will have strong organizational and customer service skills. In addition, candidate must have the ability to be hands on and manage multiple tasks while ensuring accuracy. This is a full-time, hourly based position with an additional potential safety bonus. The position will report to the Quality Assurance Administrative Supervisor.

WHAT YOU'LL ACCOMPLISH

• Conduct routine office tasks such as filing and scanning; generating daily reports; processing letters, warranties, and emails
• Investigate missing information in Company databases to ensure they are complete and accurate
• Create warranty records
• Maintain polite and professional communication via phone, e-mail, and mail to customers, building owners, contractors, and internal department
• Maintain our in-house training class attendees and documentation- booking hotels, creating certificates, and communicating attendance with office personnel
• Other duties as assigned

WHAT WE ARE LOOKING FOR

• A minimum of 2 years' experience in an office or administrative position
• Working knowledge of Microsoft operating systems to include proficiency in Word and Excel
• Excellent keyboarding skills
• Strong phone/verbal/written communication skills
• Accurate and detail oriented
• Ability to perform in a team-oriented atmosphere

WHAT WE OFFER

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Vision, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
• Paid time off
• 12 paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Bonus Incentive

Duro-Last, Division of Holcim Products and Services US LLC. is an equal opportunity employer, which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.