Receptionist

Join the Team at Milton CAT and Be the Face of Our Customer Experience

Are you a friendly, organized, and dependable professional who enjoys connecting with people and making a great first impression? Milton CAT is looking for a confident and customer-focused Receptionist to join our Richmond, VT location. In this front-facing role, you'll be the first point of contact for customers, visitors, and vendors-playing a key part in delivering the outstanding service we're known for.

We're not just looking for someone to answer phones-we want a team member who brings positive energy, attention to detail, and strong communication skills to help keep our office running smoothly.

Welcome and assist all guests, customers, and callers with professionalism and warmth.
• Direct inquiries and visitors to the appropriate departments or contacts.
• Provide accurate information about Milton CAT and our services.
• Support customers with our self-service order kiosk and process payments for parts and merchandise.
• Manage end-of-day cash and credit transactions with accuracy.
• Handle incoming and outgoing mail and maintain organized filing systems.
• Order and maintain inventory for office supplies and CAT-branded merchandise.
• Coordinate with vendors for facility repairs and services.
• Support multiple departments with a variety of administrative tasks and special projects.

What We're Looking For:

• High school diploma or equivalent required; additional education is a plus.
• 3-5 years of front desk or administrative experience preferred.
• Tech-savvy with strong skills in Microsoft Office (Word, Excel, etc.).
• Excellent communication skills-both verbal and written.
• Strong attention to detail and the ability to multitask in a busy environment.
• A customer-first mindset with a proactive and positive attitude.
• Highly organized and capable of managing competing priorities with minimal supervision.

Why You'll Love Working at Milton CAT:

• Be part of a supportive, collaborative team where your contributions are valued.
• Work in a stable and growing company with a respected reputation.
• Enjoy opportunities for growth, training, and career development.
• Competitive compensation and comprehensive benefits package.

This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.