Title: Labor Relations Specialist
Location: Dallas, TX 75202
Position Type: Contract (4+ Months)
Start: ASAP
Summary:
- Perform as a representative with the Texas Workforce Commission regarding workers compensation claims. Gathers information to defend DART's position and best interests in defending TWC Claims. Review labor coordination for corrective and discipline.
- Responsible for administering consistent and compliant administration of employee/labor relations. Advises and counsels management regarding compliance, interpretation, communication and implementation of the Hourly and Administrative Employment Manuals (HEM/AEM). Serves as a communications bridge between a company's employees and its management. Employee Labor Relations Specialists advises management on many different areas of union-management relations. On a day-to-day basis, labor relations assist to resolve employee grievances, or complaints. May supervise a small staff and provide training.
Job Description:
- Responsible for administering consistent and compliant administration of employee/labor relations. Advises and counsels management regarding compliance, interpretation, communication and implementation of the Hourly and Administrative Employment Manuals (HEM/AEM). Serves as a communications bridge between a company's employees and its management. Employee Labor Relations Specialists advises management on many different areas of union-management relations. On a day-to-day basis, labor relations assist to resolve employee grievances, or complaints. May supervise a small staff and provide training.
Role & Responsibilities:
- Acts as lead Employee/Labor Relations liaison and initial contact for customer departments in managing situations related to discipline and employee complaints/grievances and other personnel actions.
- Performs as a representative with the Texas Workforce Commission regarding workers compensation claims. Gathers information to defend DARTs position and best interests in defending TWC claims.
- Research labor and employee relations issues that are complex and have agency-wide implications to ensure consistency in application.
- Serves as a Departmental contact regarding day-to-day labor issues. Works with department officials to resolve issues informally when possible.
- Provides analytical research on labor and employee relations issues, including Trial Board and MAC decisions, administration of discipline/corrective action, and other sources to identify trends, including work rule revisions, and changes in current practice.
- Works collaboratively with legal counsel regarding legal hearings, arbitration proceedings, and internal dispute resolutions on a variety of employment issues to ensure consistency in interpretation and application of DART policies.
- Assist in the development and implementation of policy changes to DARTs Employment Manuals to ensure documentation of and compliance with the required modification process.
- Stays informed of current developments in Labor Relations policy, practice and regulation; ensures compliance with federal and state regulations.
- Gathers and provides information, coordinates activities and communicates with employees at all levels including department heads, managers, supervisors, legal counsel and union representatives.
- Provides monthly criminal activity reports to Legal for review.
- Participates on Departmental and interdepartmental project teams.
- Provides agency wide training to management officials on topics related to labor relations.
- Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.
- Conducts research, compiles statistical information, and makes recommendations in situations related to discipline and employee complaints, grievances and other personnel actions.
- Provides supervision and training to junior Labor Relations Specialists.
- Performs other duties as assigned.
Minimum knowledge, skills, and abilities required:
- Note: An equivalent combination of related education and experience may be substituted for the
- below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.
- Bachelor's Degree from an accredited college or university in Industrial Relations,
- Business Administration, Human Resources, Industrial Psychology, or related field. Five (5) years of progressively responsible experience in advising managers on policy application, disciplinary actions, or employee/labor relations. Current knowledge of labor relations principles, practices and federal, state, and local laws and regulations pertaining to labor relations.
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