Product Manager, DPS - New Product Processing

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa DPS, a processing asset at Visa is focused on providing future-ready innovative processing products with superior performance. Visa DPS customers include traditional financial institutions, Fintechs, Neobanks and 3rd party aggregators. Building upon foundation of Visa DPS debit processing business, we are expanding our capability to include additional payment types such as credit.

To affect this new solution, we are looking for digital savvy product development leaders who are passionate about innovating and delivering differentiated client and end-user experiences in product and processing space. They will be responsible for aggressively expanding new Visa DPS solutions by delivering new offerings that will be integrated into existing Visa DPS foundational platforms. As part of this new team, you will help influence and shape our new product offering.

The Product Manager primary responsibility is to build products and solutions within the issuing payment space such as credit processing and emerging BNPL solutions. The position is responsible to define capabilities, epics and features working with SAFe/Agile teams to execute product development. To be successful in this role, the candidate must collaborate and coordinate with multiple cross-functional teams within Visa and Visa DPS, to identify and prioritize development builds, quality assurance and execute product releases in a fast-paced environment with demanding timelines.

This role will be a Subject Matter Expert on new payments capabilities & features and is expected to work with internal and external clients to understand the needs, translate them into requirements and prioritizing the backlogs. The candidate will play a key role in defining the credit strategy and roadmap, working with colleagues within the Visa DPS team.

Essential Functions

Product Manager: Work with Product Owners and SAFE/technology teams across multiple internal and external business/product units in creating and prioritizing backlogs by defining Epics, Features and Stories. Also participates in solution definitions and communicating updates to internal and external stakeholders.

Solution Refinement: Identify and develop, iterate and refine client needs or industry trends into executable requirements to drive the creation and execution of services, and triage additions/changes to the backlog as needed, ensuring Visa DPS is always ahead of market trends in credit product and processing space

Subject Matter Expert: Be the SME in assigned areas to internal and external stakeholders, communicating concisely the features, capabilities and value proposition to meet stakeholders' business objectives

Client Materials: Develop 201 level client facing materials to articulate capabilities and features, including integration technologies such as JSON/APIs and external facing tools demonstrating ease of doing business using Visa DPS Credit solutions and technology

Build execution: Collaborate with multiple service and product teams to develop and integrate solutions with detailed product requirements and execute the technology builds

Business Operations support: Develop service guides for clients and partners for commercialization and ongoing support, and ensures that the system meets/exceeds business continuity expectations

Execution leadership: Own features through development lifecycle including Go to Market (GTM), service description and onboarding documentation as necessary. Identify, structure, and manage complex issues to quickly arrive at recommendations that drive product priorities or mitigation strategy and demonstrate results to leadership. Define Definition of Done (DoD) for each deliverable and document detail systems flow, functions and processes.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD in credit payment space in Product Management capacity
• Proven experience as a Product Manager or Product Owner in building, commercializing and operating cross-platform products, preferred to be in credit payment space
• Strong experience in SAFE/Agile development methodologies, especially Agile Release Train structures with proven experience in launching products or micro-services
• Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately
• Demonstrated technical and business acumen in delivering solutions
• Exposure to credit payments ecosystem and lifecycle such as credit processing, acquisition, card benefits, credit ledger, credit payment/repayment, loyalty/rewards, physical or digital card fulfillment and cardholder correspondence
• Ability to communicate with both business and technology stakeholders, with a strong understanding of business requirements mapped to technology capabilities and an ability to make technical concepts accessible to both technical and non-technical audiences.
• Superior problem solving skills, with demonstrated intellectual and analytical rigor
• Strong attention to detail and process management
• Team oriented, collaborative and flexible with strong presentation skills, including oral and written capabilities
• Work with limited direction, usually within a complex and often ambiguous environment, to develop rigorous, fact-based recommendations to senior management while supporting syndication with stakeholders across the organization

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,700.00 to 165,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.