Director of Managed Services - Workday

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will play a key role in achieving revenue and member satisfaction goals while also ensuring high standards of data quality and execution excellence. You will work closely with cross-functional partners including Data Management, Product Management, Analytics Innovation to continuously enhance the value delivered to customers.

Responsibilities:

• Lead, mentor, and develop a high-performance Workday team, including a manager who oversees their own direct reports.

• Set the strategic direction for data quality, enrichment, and analytics processes in alignment with business and product delivery goals.

• Leverage expertise in Workday to optimize process workflows and strengthen the value delivery for item master and contract module data.

• Build and maintain strong relationships with existing and prospective clients to drive long-term participation.

• Establish KPIs and quality benchmarks for team performance.

• Implement engagement and retention strategies that reinforce program value and strengthen client commitment including business reviews.

• Oversee recruitment, training, and performance management for direct reports and ensure appropriate team workload and staffing.

• Collaborate with leadership and sales to develop proposals to expand business including pricing, deliverables, RFP responses, and in person presentations.

• Foster a culture of collaboration, innovation, and accountability within the team.

Qualifications:

• Relevant degree preferred, advanced degree in Healthcare, Business, or related field preferred.

• 7 or more years of relevant experience in healthcare analytics or supply chain operations, or a related field.

• Advanced proficiency with managing item master in Workday and understanding of workflows.

• Exceptional relationship management, analytical, and communication skills.

• Intermediate knowledge of Microsoft Suite (Excel, Outlook, Word, PowerPoint, SQL).

• Experience with hospital mergers/acquisitions and ERP systems implementations is a plus.

• Experience working with a group purchasing organization (GPO) is a plus.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.