Auxiliary Operations Support Assistant
Please see Special Instructions for more details.
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
Position Details
Classification Information
| Position Classification Title |
Temp Hourly |
| FLSA |
Non-Exempt |
| Position Class (Extract From Banner or PA) |
55555 |
Position Overview
| Position Summary |
The Auxiliary Operations Support Assistant provides vital day-to-day assistance to the Auxiliary Services team by conducting proactive space and service checks and supporting the coordination of events, dining operations, shared properties, and parking readiness.
Communication - Verbal / Written
- Draft and distribute internal memos, emails, notices, and service alerts related to operations and service changes.
- Maintain accurate records of communications including requests, complaints, and follow-ups.
- Communicate with vendors and service providers to coordinate deliveries, maintenance, or support services.
Customer Service
- Listen actively to customer concerns or issues, assess the situation, and work toward timely and appropriate resolutions.
- Escalate more complex issues to the appropriate supervisor or department when necessary.
- Ensure all inquiries and service requests are addressed or followed up on promptly.
Coordination - Operations
- Support Conferences and Institutes with event setup and logistics
- Respond to tenant concerns and coordinate with the appropriate stakeholders to ensure timely resolution of repairs
|
| Primary Function of Organizational Unit |
The Business Services organizational unit is a key support entity for the entire campus, delivering essential services to students, faculty, staff, and visitors. Comprised of self-sustaining entities, its strategic goals focus on operational excellence, revenue generation, and exceptional customer service. Business Services supports a broad and diverse customer base through several functional areas: Dining Services, Bookstore, Conference and Institutes, Post Office, Passport Services, Ramgraphix, Vending, Ram Card, Ticket Office, Parking and Transportation Services. |
Position Information
| Position Number |
NSH440 |
| Working Position Title |
Auxiliary Operations Support Assistant |
| Temporary Job Type |
Non Student |
| Approved Competency Level |
Journey |
| Building and Room No. |
Donald J Reaves Student Activities Center, #200 |
| Work Hours: From [time] to [time] on [days] of [week] |
12pm-8pm; Hours depend on events |
| Hours per week |
40 |
| Months per year |
11 |
| Appointment Type |
Temporary |
| Appointment Type |
|
| If Time Limited. |
|
| Appointment Length. |
|
Requirements and Preferences
| Position required to work during periods of adverse weather or other emergencies |
No |
| Minimum Experience/Education |
- Bachelor's Degree required.
- Experience in auxiliary services, campus operations, or student service areas
- Knowledge of university enterprise systems such as Banner, 25Live or similar
- Experience working in a higher education or public-sector environment
|
| Preferred Years Experience, Skills, Training, Education |
|
| Required License or Certification |
|
| Valid US Driver's License |
Yes |
| Commercial Driver's License Required |
No |
| Physical Required |
No |
| List any other medical/drug tests required |
|
Posting Details
Posting Details
| Posting Number |
TEMP00381P |
| Number of Vacancies |
1 |
| Internal Posting Only |
No |
| Position Type |
Temporary |
| Time Limited Position |
|
| Appointment Length |
|
| Salary |
$20 hourly |
| Open Date |
06/06/2025 |
| Close Date |
06/20/2025 |
| Open Until Filled |
No |
| Special Instructions Summary |
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
Tell us why this position is a good match for your skills, strengths, experience and background.
(Open Ended Question)
- *
Describe work experience in Higher Education environment
(Open Ended Question)
Required Documents
- Resume
- Cover Letter
- References List
Optional Documents
|
Winston Salem State University
$20 hourly
Jun 06, 2025