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Join our team as a Systems Analyst, where you'll provide essential technical support for diverse projects and data challenges. Your role will involve maintaining and creating PowerBI projects, automating data extraction, and offering support for proprietary database queries and ad hoc reporting. Proficiency in data analysis, business intelligence, data science, programming (SQL and Python), and cloud technologies (especially AWS S3) will be essential in driving success in this position.
- Leverage experience with cloud-based data management technologies, particularly AWS S3, to ensure scalability and efficiency in data operations.
- Collaborate with the IT team to design and implement cloud-based data solutions that align with organizational objectives.
- Leverage experience with cloud-based data management technologies, particularly AWS S3, to ensure scalability and efficiency in data operations.
- Develop and maintain robust data pipelines to ensure efficient data extraction, transformation, and loading (ETL) processes.
- Manage data warehousing solutions to support the organization's data needs, potentially using Redshift AWS.
- Execute ETL processes using technologies like AWS Glue, SSRS (SQL Server Analysis Services).
- Recommends improvements to existing technologies & methods, to improve the quality/timeliness of technical & customer support.
- Delivers quality and timely results, i.e., technical and customer support, based on company business needs and objectives.
- Recommends and implements improvements to existing technologies and methods or proposes new ones, to improve the quality and timeliness of technical and customer support.
- Delivers quality & timely results, i.e., technical and customer support, based on company business needs and objectives.
- Maintains state-of-the-art knowledge within areas of responsibility.
- Fosters the development of technical knowledge and performance skills of technicians.
- Complies with and supports all corporate, department and unit policies and procedures.
- Keeps manager, project teams & business unit customers informed of activities & problems within assigned areas of responsibility; refers matters beyond limits of authority to manager for direction.
- Presents technology capabilities to internal and external parties as needed.
- Provides technology demonstrations for sales/prospect meetings as needed.
- Support operations as needed at prospect meetings during implementation and post go live.
- Tracks, monitors and updates senior leadership in ops on all elements related to enhancements, upgrades and chances to the business technology platform.
- Supports other projects and other areas as needed on projects that span across own business unit.
- Performs other related duties as required or requested.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs duties in other areas as requested.
- Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business Analytics)
- Minimum three years of experience in data modeling and data visualizations
- Proficiency in data analysis, data modeling, and data visualization is required, utilizing tools like PowerBI, Dash Plotly, Tableau, and Excel.
- Experience with cloud-based data management technologies, especially AWS S3, is necessary to leverage the scalability and efficiency of cloud computing.
- Be able to develop and maintain data pipelines, manage data warehousing, and execute ETL processes using technologies such as Redshift AWS, AWS Glue, SSRS, and SSAS.
- Proficiency in SQL and Python is expected for data manipulation and analysis
- Ability to communicate ideas and information verbally, both one-on-one and in meetings, in a manner that is clear and concise. Presents prepared information in a manner that holds customers' interest and addresses their needs and concerns. Able to adjust presentation styles to correspond to the audience being addressed.
- Ability to present written information in a clear, concise and organized manner. Writes technical information so that it can be understood by non-technical audiences.
- Ability to manage own time, activities & resources. Identifies work activities needed to accomplish objectives & coordinates those activities to deliver desired results. Prioritizes multiple activities & projects.
- Ability to gather and analyze facts and data and to draw correct inferences from the information.
- Excellent written and verbal communication skills.
- Ability to make practical, timely and realistic decisions after considering possible outcomes as well as corresponding risks.
- Work beyond a normal 40 hour week may be required to meet project deadlines.
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Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
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Crawford & Company
Jun 10, 2025