Transfer Agent Cash Oversight and Transitions Manager

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Role Overview

We are seeking a Transfer Agent Cash Oversight and Transitions Manager to join our team. The Client Operations team serves as a central operational liaison that focuses on oversight and enhancement to the portfolio event process, including onboarding new accounts, terminations, in-kind transfers and modifying existing portfolios. In this hybrid role, you will focus on managing third-party vendor (e.g., transfer agent, managed services provider) activities and ensuring operational excellence across fund / separate account cash oversight (~70%) and Fund transitions involving institutional clients (~30%). The successful candidate will oversee fund and separate account cash workflows for notification to our trade floor, ensuring accuracy, timeliness, and compliance through rigorous vendor governance and daily oversight routines. Transition-related responsibilities include operational coordination for institutional clients moving to or from pooled investment structures such as Collective Investment Trusts (CITs), ETFs, and Mutual Funds.

As a Transfer Agent Cash Oversight and Transitions Manager, you will closely partner with Portfolio Management, the Trade Floor, Middle Office teams, Operations, Client Management, and external service providers emphasizing timely issue resolution and effective communication. Additionally, the candidate will participate in operations-related initiatives that improve custodian and transfer agent coordination, streamline processes, and drive end-to-end operational efficiency.

Location

New York, NY, Newport Beach, CA, or Austin, TX.

About You

If the following qualities resonate with you, we encourage you to apply for this exciting opportunity. At PIMCO, we offer a dynamic work environment where you will have the chance to make a meaningful impact:

• Exceptional Organizational Skills and Resourcefulness: You excel in managing multiple projects with your outstanding organizational and project management abilities. Your critical thinking skills enable you to solve complex problems creatively and resourcefully. Self-motivated, you are committed to excellence, demonstrating attention to detail, and possess strong interpersonal and communication skills.

• Adaptability and Collaboration: You thrive in dynamic, fast-paced environments, adept at navigating shifting priorities and ambiguity. Collaboration is key to your approach, as you build positive relationships and work effectively across diverse teams. Your emotional intelligence, adaptability, and resilience equip you to manage unstructured processes and demanding responsibilities successfully.

• Integrity and Continuous Learning: Your actions reflect high ethical standards, integrity, and sound judgment, earning you credibility and trust. An intellectually curious individual, you are dedicated to professional development and staying abreast of industry trends. You contribute positively to the work environment and organizational culture, aligning with PIMCO's core values of Collaboration, Openness, Responsibility, and Excellence.

Responsibilities

The key responsibilities include, but are not limited to:

Cash Oversight Vendor Management (~70%)

• Oversee and manage third-party managed services vendor responsible for executing daily cash oversight activities across multiple fund structures including open-end funds, closed-end funds, ETFs, interval funds, hedge funds, and CITs

• Review daily NAV publication outputs from the vendor and ensure reconciliation accuracy across Bloomberg, custodial portals, and transfer agency records

• Monitor trade file submissions and IBOR postings for fund cash flows and FX hedges; confirm operational completeness and escalate inconsistencies to internal PIMCO stakeholders

• Evaluate vendor-created cash reports and standardized outputs related to subscriptions, redemptions, and exchanges across products

• Review and triage issues related to night cycle issues, trade tickets, particularly Bloomberg-related discrepancies, and coordinating resolution steps across technology teams and vendor contacts. Engage Trade Floor, Cash Desk, Enterprise Risk Management and other areas as necessary

• Supervise vendor activities involving sub-account reconciliation and statement suppression, ensuring any anomalies are resolved in accordance with PIMCO standards

• Escalate and coordinate resolution of issues that do not meet predefined thresholds or timeline expectations, referencing PIMCO-defined materiality criteria

• Facilitate regular vendor service reviews, document feedback, and contribute to quarterly performance scorecards as well as annual due diligence discussions

• Liaise with internal stakeholders including Portfolio Managers, Product Strategy, Legal, and Compliance to ensure consistent communications and resolution pathways

• Oversee the cash reporting process for new products that PIMCO may bring to market to ensure a streamlined approach

• Maintain close engagement with our global colleagues (e.g., APAC, EMEA) to ensure a streamlined approach is maintained across regions, where appropriate

Transitions Management (Fund Transitions Involving Institutional Clients) (~30%)

• Oversee the portfolio event process, encompassing onboarding new accounts, managing terminations, facilitating in-kind transfers, and modifying existing portfolios with a focus on events with transfer agent involvement

• Identify opportunities to enhance operational processes and mitigate potential risks using technology, where appropriate

• Collaborate cross-functionally to develop and implement innovative client solutions, while enhancing existing processes to elevate the client experience

• Assist in enhancing documentation related to procedures, project phases and preparing summary reports for management review

• Coordinate activities across various departments, including Client Management, Client Servicing, Portfolio Management, Product Management, Legal, Compliance, Funds Administration, Analytics, Performance, and Operations, as well as with external stakeholders such as clients, banks, and transition managers

• Foster a collaborative team environment by building strong relationships and demonstrating how each team member contributes to the overall success of projects

• Engage in all stages of the client portfolio lifecycle, sharing responsibility for key implementation decisions

Qualifications

• Minimum of a Bachelor's Degree required.

• Minimum 10 years of experience in vendor oversight, fund operations, or transfer agent services.

• Working knowledge of IBOR, Bloomberg ticket workflows, Cash Management, and fund accounting systems

• Experience participating in separate account / fund launches, proration events, and Collective Investment Trust transitions across all clients.

• Strong analytical and communication skills; capable of interpreting operational data and resolving issues across stakeholders.

• Ability to lead cross-functional meetings, escalate timely issues, and maintain accountability across vendor relationships.

• Working knowledge of economics, fixed income fundamentals, or portfolio management.

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.