PATIENT EXPERIENCE LIAISON (NON-RN)

Position Description: The Patient Experience Liaison engages the patients to support a positive experience in the hospital. They intervene with patient concerns, offer support and connect with patient advocate as needed. They work closely with the leadership and staff. The Patient Experience Liaison collaborates with departmental leaders to ensure resolution of concerns presented by patients, families, visitors, or other representatives of the patient. The Patient Experience Liaison actively participates in the development and implementation of customer service and patient relations initiatives related to the facility's mission and goals.

Valley Hospital is a 122-bed psychiatric hospital located in Phoenix, Arizona. Valley Hospital provides patient-centered care delivered by compassionate staff trained in the mental health and chemical dependency fields. Valley features individual units for adults and offers inpatient acute care and intensive outpatient programs. We offer specialty programs including crisis stabilization, rehabilitation support in maintaining sobriety, and a women's program to promote hope and healing. Valley Hospital is built on three core principles, outstanding care, compassionate people and unparalleled service.

Additional Information:

• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Tuition savings to continue your nursing education with Chamberlain University

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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