Training Specialist

We're Hiring: Training Specialist

Location: Bancroft Employee Center in Moorestown, NJ
Employment Type: Full-Time, Exempt
Department: Human Resources

Are you looking for a new professional challenge? Do you want to build a fulfilling career with real purpose? Join Bancroft, one of the region's largest nonprofit human services organizations. Here, you'll be supported by coworkers who are committed to one another, and who strive toward one mission and purpose.

The Training Specialist is responsible for designing, developing and evaluating engaging and effective training programs for new and existing Bancroft staff. This role ensures learning experiences meet regulatory accreditation and organizational needs using a variety of instructional methods and learning technologies. The Training Specialist serves as a facilitator, curriculum developer and instructional specialist ensuring staff are equipped with the skills and knowledge to succeed in their roles and uphold Bancroft's mission and vision.

The main responsibilities in this role include:

Deliver training across various formats (in person or virtual or blended) using engaging instructional strategies such as simulations, role-playing, group discussions, multimedia, interactive lectures, scenarios that is learner-centered and evidence-based
1. Support planning, delivery and facilitation of new hire orientation and compliance training in line with state, federal and accrediting body requirements (e.g DDD, HIPAA, ARC, CARF, JCAHO)
2. Update and design instructional materials, including facilitator and learner guides, eLearning content, slide decks, videos and learning handouts by collaborating with SMEs to develop learning objectives and variety of content that reflects current practices, policies and evidence-based methodologies
3. Test and upload learning results to support the administration of learning modules and blended courses by also tracking and reporting on training effectiveness, participation and compliance metrics through LMS
4. Maintain and create training records and attendance data using the LMS and HRIS systems to both track activities and generate reports for reviews to identify training and recertification needs of the organization as well as support rescheduling and follow-ups
5. Provides feedback to managers on employee attendance, engagement, and interest during training sessions; flags no-shows to support timely rescheduling and maintain compliance with training and recertification regulations
6. Gathers and analyzes learner feedback to continuously improve training offerings, communicate findings to relevant stakeholders and support recalibration or development of relevant changes
7. Support the department in operational duties such as scheduling rooms, ensuring cleanliness of all facilities and active sanitation of materials used by the training participants and maintains adequate inventory of supplies and equipment
8. Actively participates in the development and implementation of process improvement systems specifically related to the training/education function, as well as to Human Resources in general, to contribute to the quick resolution of problems, enhancement of existing systems and procedures, etc.

High School Diploma or GED required.

Bachelor's degree in Education or Human Services or related field preferred.

A minimum of one year of experience in Human Services or a direct care program as mandated by N.J. State training/education standards required.

Must obtain American Red Cross instructor training and S&PA Train-the-Trainer within 90 days of hire.

Experience with LMS, HRIS platforms, training facilitations or instructional design preferred.

Effective facilitation and presentation skills in the classroom and virtually required,

Strong written and oral communication skills, experience in communicating eff ectively with a diverse group of individuals.

Knowledge of training/education methods, techniques, and approaches using MS PPT, eLearning software and other.

Effective organization, prioritization, and time management skills are also required.

Has a high level of attention to detail, performing with excellence, results focused and team oriented.

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.