Junior Customer Care Coordinator

Are you Junior Customer Care Coordinator who is looking to join one of the top companies in the Medical Equipment Manufacturing industry?

Are you looking to further your career and grow?

Do you have experience in an administration?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work Onsite with our client in Woonsocket, RI Interested?

Here's what you'd do:

• Responsible for performing customer service and data entry duties in an efficient and accurate manner by performing the following duties.
• Pre-validates customer PO's
• Current pricing, finish requirements, print & revision confirmation, process review, ship via, quantity, certification and any other noted PO requirements.
• Forward PO to Sales or Process Review when necessary.
• Works with the customer to get revised documents when necessary.
• Follow the procedure to enter appropriate job order information into the ERP system in an accurate manner.
• Generates (2 Job order packets) and proofreads Job order and prints for accuracy and corrects discrepancies prior to signing, bar scanning and releasing to production.
• A packet and the original PO are filed.
• Utilizes software capabilities and revises data entry procedures as appropriately approved.
• Performs various clerical duties to include Photocopying, Typing, Faxing, Scanning, and Multi-Line Phone system (main person to answer phone)
• Performs filing duties each day to include file maintenance on a regular basis.
• Receives and responds to customer inquiries / complaints in a prompt and courteous manner.
• Helps other departments as needed.
• Performs other related duties as assigned.

Here's what you'll get:

Pay: $20.00 /Hr

Hours: 40 Hours / week(1^st shift)

Length: Temp to direct

Sound like a good fit

APPLY TODAY

About Acara Solutions

Acara is a premier provider of recruiting and workforce solutions-we help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED
• Minimum of 2 years' experience in an administration

• Experience with ERP/MRP software
• Ability to prioritize and handle multiple efforts simultaneously, while meeting deadlines.
• Excellent verbal and written communication skills
• Ability to read and interpret documents written in Standard English text such as check sheets and other procedural materials and documents.
• A capacity for attention to detail and exact and precise mentality.
• Oral Communication Skills Customer Service
• Reading Skills
• Technical Communication
• Customer Relations
• Professionalism Filing
• Math Aptitude
• Organization
• Computer Literacy
• Ability to review customer drawing/prints for PO
• Reads, Writes and Speaks English requirements

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.