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Director, Total Rewards (P1-1362266-1)

Panda Restaurant Group Inc
life insurance, vision insurance, paid time off, 401(k)
United States, California, Rosemead
1683 Walnut Grove Avenue (Show on map)
Jun 29, 2025

Summary of Job Description:

The Director, Total Rewards position is responsible for the long-term strategy for all company benefit programs, designing programs that are market competitive and align with the business strategy.This position ensures the proper administration and communication of benefits covering health and welfare, retirement, disability, life insurance, and well-being programs. The Director works with the company's benefits vendor on determining changes to the program either to enhance benefits or achieve greater efficiency.This position also makes recommendations on changes to the programs to ensure they remain competitive with peer organizations and attract and retain target demographics.The Director is responsible for leading and overseeing the Benefits team, coaching and developing managers and professionals to elevate their performance to support the company's growth goals.

Job Responsibilities:

  • Leads development of the long-term strategy for all company benefits to attract and retain a high-performance workforce.Develops and implements the benefits communication strategy. Serves as a key advisor and coach to the company's HR senior leadership team on innovative benefits design.
  • Sets the strategic framework for associate benefits, ensuring benefit programs are market competitive and align with the business strategy as well as being cost effective to the company. Benefit programs include health and welfare, retirement (40l(k), disability, life insurance, well-being, and education.Oversees analysis on the effectiveness of vendors and cost structure, employee participation, and competitive positioning with peer companies and key industry trends. Provides recommendations on proposed changes to benefits programs to HR senior leadership based on both internal and external analysis.
  • Ensures benefit programs are properly administered and legally compliant.Determines most effective benefits system to automate the enrollment process and ongoing administration and ensures integration with the company's Human Capital System.Oversees the benefits enrollment process to ensure accuracy and timeliness. Develops and conducts training sessions for both Support Center and Operations associates to communicate the benefit options available.
  • Responsible for leading and managing the Benefits team, coaching and developing managers and professionals to support the company's growth goals.Responsible for recruiting and retaining Benefits staff in collaboration with HR senior leadership.
  • Increases the engagement and participation of associates through effective communication and enrollment training. Ensures the Benefits team is responsive to the associates' needs and concerns through meeting the service level agreement (SLA) in responding back to the associates.
  • Leads wellness initiatives with a focus on enhancing associates' mental health.Selects vendors to conduct monthly workshops and collaborates with Operations leadership on addressing wellness challenges.Reports to HR senior leadership on the results of research into wellness trends in the industry with recommendations for implementing new and innovative programs.

How we reward you:

  • Hybrid Work schedule
  • 401K with company match
  • Yearly bonus opportunity*
  • Full medical, dental, and vision insurance *
  • On-site fitness center, biometric screen, and flu shot clinic
  • Discounts at Panda restaurants, theme parks, and gym memberships
  • Paid time off starting at 15 days with 7 federal holidays*
  • Continuous education assistance and scholarships*
  • Income protection including Disability, Life and AD&D insurance*
  • Bereavement leave*

*Benefits available for eligible permanent full time associates

Qualifications - External

Your background and experience:

  • Bachelor's degree required; business and/or HR major preferred.MBA or HR graduate degree preferred.
  • Minimum ten years of experience in HR and benefits with increasing management responsibility, preferably in a retail/hospitality operations environment.
  • Successful completion of initial and periodically required trainings.
  • Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: M4: $161,000 - $226,000 / Annual

* Within the range, individual pay is determined using various factors, including work location and experience.

#LI-Hybrid

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.

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