Computer Systems Analyst, Junior

As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. Since our establishment, we have demonstrated and perfected our ability to manage the customer's needs, no matter how complex - offering exceptional service and the Precise solution.

We are currently seeking a Computer Systems Analyst, Junior in the Patuxent, Maryland location. The Computer Systems Analyst is to support a position within the PMA-261 CH-53 Program Office. The Computer Systems Analyst will provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems, video teleconferencing setup and coordinating NMCI related actions to include ordering, data Accuracy, customer assistance, MAC (Move, Add, Change) implementation, seat management, and customer satisfaction. It is the duty of the POC serve as the liaison between the NMCI contractor and the end user within the PMA.

Requirements: Specific duties include but are not limited to the following:

Placing NMCI help desk calls for the PMA end user, following through to ensure the end user issue resolution.

* Resolving end users IT hardware and software related issues that do not require NMCI help desk involvement.

* Creating and maintaining customer relations ensuring the POC is aware of their customer base and the customers are aware of whom their NMCI POC is.

* Creating and maintaining employee and seat order data within NET (or NMCI ordering system) including creating profiles for new employees, ordering new seats, transferring assets, and terminating seats as required. (*Note: The base check-in/out form has been updated to request verifications from the NMCI POC that they have been notified of the need to order/transfer/cancel an NMCI seat.)

* Maintaining effective communication with other NMCI POCs especially as employees move throughout the organization.

* Following procedures for CLIN ordering outside of NET to support specific Competency/PMA requirements.

* Maintaining a working knowledge of proper NET procedures through attendance of training sessions and communication with NAVAIR CTR Staff members.

* Familiarization with the NAVAIR NMCI Portal and NMCI Websites.

* Familiarization with the NAVAIR NMCI CTR Team Charter.

* Working with Competency/PMA Manager, Financial Approver, and site CTR Team in addition to following NMCI business rules and other guidance/directives provided by the NAVAIR CTR to ensure seat orders are cost effective and accurate.

* Responding to data calls in accordance with specific directions provided.

Required Education: High School diploma / GED.

Required Experience: Less than 3 years of combined experience performing duties described in the Job description.

Desired Experience: At least 1 year of demonstrated NAVAIR experience managing and coordinating NMCI equipment.

Clearance:

Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.

Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary. Precise Systems participates in E-Verify.

Compensation at Precise Systems is determined by various factors, including education, experience, skills, competencies, and contract-specific requirements. The salary range for this position is $56,035.20-$84,032.00 (annualized USD). This range represents the standard pay for this role and is just one component of Precise Systems' total compensation package.

Precise Systems is committed to fair and equitable pay practices in alignment with applicable pay transparency laws and equal employment opportunity standards.

Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary. Precise Systems participates in E-Verify.